I beleive ther something wrong with the set-up, I get the sound from dvd's but no picture. Do you know if ther is any way I can default the player to the factory settings? I cannot get any display on the tv so I cannot look at the settings. Thank you for ant help in advance.
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The problem is the laser pickup assembly in the dvd, If it freezes the stepper motor which drives the worm gear along with the laser carriage is the problem, the precision in tracking is critical and any interference causes the picture to freeze. If you have any warranty on the unit I would encourage you to take it back for possible exchange, because it will get worse and finally become unusable.
This sounds like either the colour settings on the DVD are wrong for your new TV, or the TV has got the wrong setting for the socket that the DVD is connected to.
Go to the menu of the DVD first and look for picture settings etc. Or colour, keep your eyes peeled for the words PAL or NTSC.
I had a similar problem with a different piece of kit, the answer is go to the options menu of your TV, there you will find the composite settings tweak those while the cyclone is plugged in and your picture will re appear. It may be too late for you but i had just bought one of these units 1tb version, the problem i found was even though it reads .vob file ( kinda suggests DVD compatibility ) it really only means that, navigation only allows going to a DVD folder and then on to the individual .vob files. If you know what I am talking about then you will realise it means no DVD title screen navigation! I can tell you I felt ripped off. Another issue is that many files that played flawlessly on my old ioni media player either played with no picture but sound or sound and no picture, i have read somewhere that this machine is just a large hard drive with a media player attached and not the reverse. Lastly I wouldn’t advise anyone to buy one because you may think well maybe there will be a firmware update to fix the problems, I downloaded the firmware zip from the maplins site and checked the properties, its was created two years ago, they have done nothing since. Going to the sumvision website gives you no way of complaining just a link at the bottom of the page to some Chinese website. Did I mention that although the unit ticks all the boxes for looks but the remote is very cheap and nasty as the GUI in the box. I got a refund! regards I am looking at this to replace it http://www.youtube.com/watch?v=PM4n9sLI-b8 any thoughts?
how is video on the dvd player hooked up? via s-video, component cables ( r,g,b), or the yellow cable? if it is the yellow cable then i beleive to be something wrong with the unit but just make sure you are plugging into the yellow input on tv. if it is the other types make sure you dont have the rgb cables mixed up. it is very easy to mix up the 3 wires. if it is the s-video cable try a different one if you can and make sure all pins are intact when you remove them. i hope this helps and good luck