Question about Epson Perfection 4180 Photo Flatbed Scanner

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Scanner Powers up - does not intiate, cannot be accessed by PC

When I start up my scanner, it no longer is communicating with my PC. The PC recognizes that it is there and on but when the software tries to access the scanner, it states there is no communication. I also seem to remember when I started the scanner it would move the scanner light across the device and then wait. It is turning on the light but not moving the light across the unit.

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Power everything down, computer and scanner. Make sure your scanner is connected to the AC wall outlet, and to the pc. Then turn on your computer. Reinstall the driver and software by following this link http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=kVFQIoh3k1nuobYrVg0U002FnSoPZ+wxlW6UdEWrYhTx6DwU003D&tc=6 And download the latest update (2007) and you should be good to go

Posted on Nov 25, 2008

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