Question about Epson Perfection 4180 Photo Flatbed Scanner

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Scanner Powers up - does not intiate, cannot be accessed by PC

When I start up my scanner, it no longer is communicating with my PC. The PC recognizes that it is there and on but when the software tries to access the scanner, it states there is no communication. I also seem to remember when I started the scanner it would move the scanner light across the device and then wait. It is turning on the light but not moving the light across the unit.

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  • 237 Answers

Power everything down, computer and scanner. Make sure your scanner is connected to the AC wall outlet, and to the pc. Then turn on your computer. Reinstall the driver and software by following this link http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=kVFQIoh3k1nuobYrVg0U002FnSoPZ+wxlW6UdEWrYhTx6DwU003D&tc=6 And download the latest update (2007) and you should be good to go

Posted on Nov 25, 2008

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Posted on Jan 02, 2017

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BMW computer will not scan. 2 cyclinders not firing, trans in safe mode.


Does it not recognise scanner or does scanner say " no communication" ? If no communication it maybe a fuse blown causing no power to diagnostic socket or the scanner is not comparable with your vehicle I would need more info to be of more help Regards Jim

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My scanner doesn't communicate with my computer but my printer does


Hi, there are many possibilities why your scanner is undetected by your computer. It can be its logical connection, scanner driver or the scanner itself.

If you have Windows operating system, please check Device Manager. In the Device Manager please check for the following:
1. Any yellow or red X's, question marks or exclamation marks related to the scanner.
2. Under the Category of Imaging Devices - Check for Epson Product name.

If IMAGING DEVICES is listed, test the scanner from PAINT as follows.
If IMAGING DEVICES is not listed then the scanner is not being recognized. Try another USB port or cable until the scanner shows up in the Device Manager. (The scanner must be on and connected in order for the computer to recognize it)
If you see an Imaging Device that points to your Epson Scanner or Unknown Device that has a yellow question mark or exclamation point, you need to update the driver.

Try to scan in Paint to isolate the issue between your computer and scanner.
To scan in Paint, do the following:

1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
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If it does not work, it is possible your Windows Image Acquisition (WIA) service is not started.

To restart this process please follow the steps listed bellow.

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3. In the Services window scroll down to the bottom and double-click on the Windows Image Acquisition (WIA) Service.
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6. Try scanning again into Paint.

If it scans fine, try scanning from the application that you normally use. If you are still unable to scan or receive any error messages, try reinstalling the scanner driver or software.

If you have Macintosh operating system, please check Apple System Profiler if your scanner is properly detected. The reinstall the scanner driver.

If your scanner is still undetected, please contact your scanner manufacturer for any possible driver updates.

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