Had sound but not now and the input jacks are real loose
I did have sound up until 2 weeks ago and the input jacks to plug in speakers is real loose.I went to best buy and walmart and at best buy i was told that the sound card can't be replaced because it's built right in woud that be the case for a 4 or 5 year old computer
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Many Dell PCs have an internal speaker that will allow sounds and even music to play - it is just not as good as the external types that offer sub woofers and stereo sound. As long as you're hearing the familiar Windows Sounds and not simple beeps - your sound card drivers are probably ok.
This makes me think that you've either inserted the speaker plug into the wrong jack on the PC or have an issue with the speakers themselves. Generally, these jacks are color coded. If yours are, make sure that speakers are connected to the GREEN jack. If not color coded there should be an indication of an arrow pointing OUT or a speaker icon near the speaker jack. If still no luck, it is possible that the cord between the plug and the speakers has gotten pinched or broken. Try plugging a pair oh head phones into the jack - or plug the speakers into another device with a speaker jack. I'm pretty sure you'll get your answer after doing that. Some final thoughts: Maybe your speakers need power? Are they plugged in? Is the outlet powered? Is there a power indicator? Is the volume knob turned to minimum?
If you still have problems - provide the model number of your Dell PC and we can dig some more - but I think you'll find the problem if you follow the steps above.
You have installed a new sound card however you won't be able to use the monitor speakers unless there is a seperate cable that you can plug into the headphone jack. Or you can get some speakers and plug them into the headphone jack.
It sounds like the audio jack itself has internal damage. Depending on how it is mounted on your laptop case, or possibly on an internal circuit board inside the laptop; it might be possible to repair the jack or replace with a new 1/8" audio jack. Some soldering skill may be required after disassembling the laptop and getting access to the jack.
If you're connecting a "5.1 surround system" to a single jack that you plug your headphones into, it's not going to work. Headphone jack is Stereo, 2 speakers. You need at least 3 input jacks for 5.1, plus one for the subwoofer. If you don't have these, you'll have to buy an add-on card.