Question about HP Photosmart 612 Digital Camera

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HP Photosmart 612 Red-Yellow-Blue screen, etc.

Slightly used camera as a gift, took first picture after changing to "no-flash". Picture was taken as if subject was moving fast. Some were o.k. Then the camera started a diagnostic loop for checking blocks or something like that. Unfortunately, I interrupted it. Then when I attempted to take more pictures, they continued to be the same problem, and then the camera's batteries failed. I placed new batteries in and the on-off button only went to the right a little bit. After power was turned "on", the screen only showed three stripes - Red-Yellow-Blue. I tried new batteries, same problem. I tried pressing all sorts of buttons after I put the batteries in and nothing changed. I read in the manual that when new batteries are inserted the screen should be asking for language and date and time, etc. I never get that far. Camera worked fine before it was given to me. Should I get a new camera or is there a way to "restart" the camera like a computer??? Thanks for the input.

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  • 363 Answers

SOURCE: memory card problem

Assuming your camera acts like a removable drive when connected to the PC try the following.

  1. Right click the removable drive(your camera) in my computer and go properties>tools>error checking>tick both boxes>ok
  2. Wait till it finishes and check if you can now view the contents of the card. And copy to safe place straight away.
  3. Try to recover any deleted files or fragments of damaged files.
  4. Let me know if any of this works.


Posted on Oct 22, 2007

  • 153 Answers

SOURCE: HP 945 lens stuck out, red light on steady, white screen

Ok, here's a couple of long shots to try...
If there is a backup battery remove that also and let it sit for some time with the power switch in the on position (if it has one)
also check the battery contacts are clean. Refit both batteries and try again.

Beyond that unfortunately it sounds like a main board failure. If you have any warranty on the camera return it, if not its likely the cost of replacement would be fairly high but worth checking with HP.
If your handy and fancy a go at it yourself it may be worth opening it to check nothing has become dislodged, but this is unlikely. else pick up a faulty one off ebay, one with a broken LCD or lens and have a bash at swapping the main board out yourself.

Before opening a digital camera its recommended you let it sit for some time (like a week) with no batteries in. There ia a large capacitor (like a battery) which can be charged up to 300v if you touch the contacts or anything connected to it it really is like a shock from the mains.. I have been bitten many times...
This can damage the delicate parts within because of high voltages but more often because you almost always drop the darn thing..
Best of luck

Posted on May 26, 2008

  • 1 Answer

SOURCE: camera self- diagnostic doesn't work

I had this exact problem when I had not used my camera for some time. For me the solution was to take out the flash card, and turn on the camera while pressing the flash button. This allowed me to run the self diagnostic test (which were ok by the way), and then after turning the camera off and on again it worked!

Posted on Feb 22, 2009

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