Question about IBM NetVista PC Desktop

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No video The computer was rattling and once the side panel came off the video card was partially out and the blue piece that holds the video card in was just tumbling around inside. There was also a little metal piece but I have no idea where that goes. Its like a clip with a weird screw looking piece in the middle. The thin tin metal that went around where you plug the monitor in on the inside was all crinkled up & I tried to flatten it back out. Do you think it may need a new video card or more extensive repair?

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  • cat1370 Nov 24, 2008

    thats what I thought too Thank you


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It looks like you need a new video card.

Posted on Nov 24, 2008

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Remove hard drive from tower case gateway 815 gm

Looking at the rear of the computer;
A) Two thumbscrews to loosen, then remove the Left Side Panel.

B) Two Philips head screws to remove for Right Side Panel.
(Designation of left/right Side Panels are looking from the Front, of the computer)

Pop the Front Cover off. WATCH the wires so they do NOT get disconnected from the motherboard!

Slide the right Side Panel back about an Inch, then lift out, and off.

Click on - Gateway Computer User Guide - in blue.

Now remove the 1 or 2 Philips head screws on the right side, that hold the Harddrive into the harddrive bay.

For additional questions please post in a Comment.

Aug 06, 2012 | PC Desktops


How to resolve a "NO VIDEO" problem on your Desktop computer?

1. Turn the computer off...

2. Remove the Power cable and drain the power by holding down the power button for 10 seconds...

3. Remove the side panel of your CPU Tower (refer to manual how to remove side panel)...

4. Loosen the screw of your Graphics card and remove it then replace it back!

5. Connect all cables and put the cover back...

6. Turn your computer back on!

Note: This trick applies to desktop pc's with video card. If your graphics is integrated with your motherboard, try reseating the video cable instead.

on Jun 08, 2010 | PC Desktops

1 Answer

How to replace the integrated ATI Radeon Xpress 200 in Compaq Presario SR1834nx

If the video card is in a pci slot: Just turn off the computer, remove the power card, remove the case. Turn the computer on it's side and there will either be a screw that holds the card in place or a latch with a screw on the back of the computer that hold it. Once you remove what is holding it in the slot simply lift the video card out of the slot.

If the video card is on board then you can still insert another one in the pci slot.

Jun 07, 2012 | Compaq Presario 7470 (163881-004) PC...

1 Answer

Monitor looks like right half blue shade

Either your monitor or the video card inside the computer is going bad. To isolate the problem connect another monitor to the computer. Borrow a monitor from a neighbor, friend, relative or co-worker and connect it to the computer. If the Borrowed monitor displays ok that means your video card is ok, but your original monitor is bad. If the Borrowed monitor displays the same blue shade then your video card inside the computer is bad.

Jun 05, 2012 | Lenovo PC Desktops

1 Answer

Blue screen regarding File IGXPRD32

This is a graphics card driver problem. Did you or windows recently update the driver? You can do a system restore back before the driver was updated and that should fix your problem.
Another way is:
If you cannot boot into regular mode to the desktop then
try safemode F8 when computer first turns on hold down F8 key should get a screen with a list of choices, choose safemode.
1. Go into device manager, under display find the graphics driver right click on it, properties, and try rolling back driver...if this wont work then proceed.
2. Once at the desktop, go into add/remove (control panel) and uninstall display driver.
3. Go into device manager, and under display if its there uninstall the driver there too.
Now restart your computer and it should find the video card and reload the drivers.
Hope this helps. I would appreciate your feed back.

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1 Answer

When booting the cp is going to power saving mode

Unplug power sources for the monitor and computer.

Hold down the power button of the computer tower for 10 seconds, this will drain remaining from the motherboard.

Plug back in the power sources for the monitor and computer tower.

Power on the monitor first, make sure the monitor power button will turn green then amber.

Power on the computer tower.

Try to check if you were able to see the Dell blue logo just right after you power on the computer.

If you were able to see the Dell blue logo then do these steps:

1. Turn off computer then turn it back on then immediately keep tapping on the F8 key. If options will appear please select safe mode.

2. If you were able to access in safe mode the problem we have is the video card driver needs to be uninstall then reinstall. To uninstall/reinstall the video card driver. Once you access the safe mode go to device manager then uninstall the display driver. Reinstall the display driver using the CD drivers came with the computer.

3. If you were not able to access safe mode then try again step 1, when you reach the option screen then select "last known good configuration".

If all fails from these steps, back up your HD files by asking a local tech to use an enclosure to copy all your data from your HDD to a different storage cause this will end up reinstalling the windows operating system.

Just in case just right after you power on the computer and it immediately gave you the message entering powe safe mode then you need to re-seat the video card which needs to open the side cover of your computer.

Re-seating the video card ut's just like taking it out from the slot then put it back again, make sure it's properly seated.

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1 Answer

How to install a video card,

Find the drivers for your video card that you want to install and get them on the computer before you change cards. Once the driver is on the computer, then you ready to begin. Don't change the drivers to the new one just make sure that its available on your operating system.

Disconnect all cables and power supply from your computer. Press the power button and hold it in to release all energy from the pc. Remove the side cover to all access to the inside of the pc.

Look for the card that has the video connection where you had your monitor connected. Remove the two outside screws on the metal bracket on the back which holds it in place.

Pull the video card out away from the pc towards you. Sometimes you need to wiggle it in order to get it out. Some cards have additional cords which connect other places. The majority that I have seen do not. If your card does, take a permanent marker in order to mark where they connected so that you can remember later.

Insert the new card in the same place where you removed the old one. Put the two screws back in the rear metal plate to keep it in place.

Put the side panel back on. Reconnect all cables and boot it up.

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2 Answers

How do you take apart the tower

Turn the computer off.
Disconnect the AC power.
Look at the "back" panel.
You might see thumb-screws that hold the side-panels in place,
or you might see Philips-head ("cross") screws.
Or, you might see plastic "locks" -- slide them 1/4 inch to "unlock" the side-panel, and lift it off.

Or, look at the side-panel -- there may be a "lever" (like a "tab" on the top of a pop-can) that can be lifted to release the side-panel.

Or, older towers had a "one-piece" cover (like an upside-down "U") that needed to be unscrewed, pushed slightly towards the back ot the case, and then vertically lifted off.

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2 Answers

Computer powers up, but monitor shows a self test

Your video output is bad. Either the video card, or the onboard video built into the computer. You need to swap out the card or add a card to bypass the built in video port on your computer.

Thanks and please take a moment to rate as fixya.

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1 Answer

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Try to boot the PC without the XP Home CD in the CD drive, and keep pressing the F8 key until it comes up with a boot menu that includes a Safe Mode option.

If you had the XP Pro CD I'd suggest doing a recovery, but XP Home doesn't have that option I don't think.

You may have to try a few times until the boot menu appears. Don't hold the F8 key down - keep pressing it!

When you get into Safe Mode, right click on My Computer and choose Properties. Then go to Hardware tab (i think - not in winXP right now) and choose device manager. Just remove the Video Card from the list altogether, and then restart. Should force it to use generic video card drivers.

then check your video card model and look for the updated driver

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