I have been tryin to find the model of my microwave on this site to see if i can have a possible solution to my porblem but that hasn't been successful. My microwave worked fine .. all the time.. i got up one morning wanting to use it and the power just went off.. i didnt even start or anything.. just realized the power is off n cant work now. I hope samone can help me solve this problem cos its not even 2yrs old.. also if you can suggests an affordabel place i can take it for repairs. thanks.. aurelia
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Re: i have a Ge jes1142wdc02
GE JES1142WD02 I would bet.
If the circuit breaker and outlet powering the microwave are good, then the most common internal causes of a "dead" microwave are the fuse, a thermostat, or a control board defect.
You can usually find local servicers in the Yellow Pages under Appliance Repair.
I would pick the shop whose people sound most concerned, professional, courteous, helpful, and knowledgeable.
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It sounds like you may have had an issue with a high voltage part such as the magnetron, diode, or transformer.
It's also possible that you had an arcing stirrer.
I would also check to see if your model is covered by / affected by this bulletin:
If you or a friend decide to work on it, we have *critical* safety & disassembly
info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
You can find helpful exploded view diagrams and order parts by entering your full model number (without the suffix) here: http://tinyurl.com/gv383
When you remove the door, it's absolutely critical to get it back on exactly as it was, or microwave leakage can result.
I only recommend removal of the door in cases of several damage or when separate door parets are not available.
Door parts should be available for this model.
You can find an exploded view of this model by entering your full model number at the GE parts Web site at: http://www.geappliances.com/shop/prts/
The exploded view should give you some idea of how it comes apart and goes back together.