New laptop, connected to router, no connection to internet
I recently picked up a new laptop and am having trouble connecting to the internet. The computer recognizes the router but has no connection to the internet. There are 2 other computer on this wireless network that work just fine.
I have looked online and through my router setting and the router manual and have not been able to find anything that could solve my problem.
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try reseting the router (pressing the button the size of the tip of a pen) Do not try this if this is the main internet router (unless you dont have any choice). It might need to be reset from Server side (your phone/internett company). There might be some setings lost and you need to set a new password (the old one back)
These are some reasons why your new Hp laptop can't connect through your Netgear Router is because your Router has a security that used a password to connect to your router or the ip address of your desktop and Dell laptop is already setup to the router to work with internet.
I presume that your internet was working fine before you bought your new laptop. Unless you've done something to change it it should still be working as before.
You shouldn't need a CD - if you think about it you don't need a CD when you log in in Starbucks so why should you need one at home?
The only thing you need to know is the router's wireless name; Talktalk 12345etc, and its password - which is the password your son is using.
I can't explain why you can't connect when your son is connected - as the router should be able to host 253 laptops (very very slowly mind) - unless the router has been set with an access list that only allows his laptop to connect.
From your PC (not your laptop):
Type CMD and press ENTER
Type IPCONFIG and press ENTER
Find the line stating "gateway 192.168.xxx.yyy"
Start Internet Explorer
Login to your router
Click the "wireless configuration" button
Set a new security-key or passphrase.
Now, try connecting wirelessly from your laptop, using the new security-key or passphrase.
when you put the mouse over the network icon in your taskbar, it will say access: Local & Internet or local only.
if Local & internet you have a connection to the internet, if local only then open internet explorer, tools, internet options, connections and check that there is no default connection, it should be never dial a conection thats ticked or greyed out.