Question about Epson Stylus C86 InkJet Printer

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Epson dx7400 printer - ssc reset available?

My dx7400 seems to have given up, all lights are flashing, Ive just heard that some printers can be reset, where can I find this utility for the dx7400? Id be so grateful, thanks, claire

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  • imaginefuncl Nov 23, 2008

    Ive tried it but no DX's are listed and using 'unsupported' doesnt help, thanks anyway xx

  • Anonymous Feb 15, 2009

    I HAVE THE SAME PROBLAM BUT I HEARD YOU "CAN" RESET THE DX7400. I HOPE SOMEONE HELPS !

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Posted on Nov 23, 2008

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Cx7800,epson


All lights flashing isn't something you can "reset". Are the lights flashing alternately, or together? These are different errors.

Alternating means that the printer thinks the "waste ink pads" are filled and need to be replaced (costs more than a new printer). You can reset the counter, but then you run some risk that the waste ink will overflow your printer onto the surface where it sits. messy.

The SSC utility will help you reset it if that's what you want.

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this mean that the waste pads full and you need software to reset the printer

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The SSC utility will allow you to reset the waste counter on this printer... You may find that this is a general error though in which case resetting won't make any difference.

Link for SSC:
http://www.ssclg.com/epsone.shtml

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SSC Service Utility allows you to do many things to your Epson printer, Work directly with CSIC in Epson Stylus printers cartridges, Freeze internal ink counters, Reset internal ink counters even with empty cartridges, Separate cleaning of color and black heads for all Epson inkjet printers, powerful cleaning mode, Hot swapping of cartridges supported, Resetting of protection counter (even then it is already full), More then 60 different Epson printers supported This allows many people with high printing demands to save money (program works with both black and color cartridges).

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It sounds like your printer has reached what is often called the "service required" stage...

To solve this you need to handle two things.

1. Get the printer protection counter (or waste-ink as it's sometimes called) reset.

2. Replace the waste ink pads OR redirect your waste ink flow to an external tank

It's important to note that Epson will encourage you to do a waste pad replacement through one of their service centers, but if you're out of warranty this will cost a significant amount of money (approx: $100 - 200)


To solve these as a DIY you can do the following:

1. Resetting the counter...
Get a resetter, either the SSC utility (google: epson SSC utility) or the IPR utility that Epson have now made available via their website here

The latter is only available to North American printer owners so the SSC is a safer bet.


2. Redirecting waste ink to an external container.
This is something I'd heartily recommend instead of trying to change the waste pads yourself... It's simple enough to do and a little googling using keywords "Epson R2400 waste ink tank" should get you all the info you need.

There are simple kits available that offer everything you need or you can easily go for a DIY with bits you have to hand.


Hope that helps...

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1 Answer

Power light and red light keep flashing alternatively


If both lights are flashing alternately, it means the Waste Ink Pads in your printer are saturated with ink and the waste ink ("protection") counter has exceeded its limit. The Waste Ink Pads should be replaced as soon as possible. You can overcome this problem temporarily by using the SSC utilit to reset the Protection Counter. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help.

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I have replaced the cartridges , the chips have worked , the printer goes through the cycle but does not print but the ink is going down

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Hi Alan

I expect by now you've solved this problem - but just in case .....

The waste ink "protection" counter has exceeded its limit and needs resetting. You can do this easily by using the SSC utility - download from:

http://www.ssclg.com/epsone.shtml

Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (810), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. You should see that the current count is above the limit; then choose reset to set it to zero. Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.

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