Question about Vtech V2656 Cordless Phone (vtechvt-v2656)

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Any way to reset phone?

Hello got this phone for Christmas. It was bought from store, new. When I registered the first handset, it said it was #4. The phones all displayed searching for base as soon as the batteries were installed. The main handset was not already registered to the base unit. The system only allows 4 phones total so I can't register # 2 and 3.Think it may have been returned to store. Any way to reset? thank you k. miller

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6 Suggested Answers

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SOURCE: VT 2461 Won't let me register new handset

Rosehello's solution worked with one additional step for my handsets...After re-programming all of the 4 handsets, I had to unplug the base unit one more time and then it reset. Until that time it would only show"AL" and would not function.

Posted on Jan 25, 2008

  • 3422 Answers

SOURCE: I cannot register the handsets


If you cannot register the handset then here are some possible causes and solutions for them.

Cause 1:The handset and the base station were not prepared for registration.
Solution: Unplug and then plug in the power adapter.

Cause2:The handset or the base station has not been entered into registration mode.
Solution: See User Manual for correct registration of base station and handset.

Cause3:The base station is registered full.
Solution: Press [Page Key] on the base station to page the registered handsets, then perform the deregistration operation. Finally, register the handset you want to use.

Here is few more of additional info. if you want:

Register the Handset to the Base Step 1:
Place the accessory handset in the base station of the system. For some simple systems this may be all you need to do to register the new handset. If so, the LCD screen will read "Registration Complete."
Step 2:
Press the "menu" button on the base station, scroll down to "register handset" and press "ok."
Step 3:
Press and hold either "#" or "OK" (depending on the brand) on your handset until your hear the indicator tone. At this time the LCD should confirm the handset is registered.
Reset Handsets with the Base Step 1:
Clear the registration information from the base if you want to register your handset to a new base.
Step 2:
Hold [] and [#] down on the base for a minimum of 5 seconds or until the "System Reset" menu appears.
Step 3:
Choose the "deregister" option from the menu and scroll down to the handset you wish to remove.
Step 4:
Press "OK" to de-register the correct handset. Press "yes" when you are asked if you are sure, and wait for the confirmation tone.
Reset Handsets without the Base Step 1:
Hold [] and [#] down on the phone for a minimum of 5 seconds until the "System Reset" menu appears.
Step 2:
Choose the "base unavailable" menu, select "yes" and press the "OK" button.

Please don't forget to rate the solution.

Posted on Mar 21, 2008

  • 5 Answers

SOURCE: my phone keeps saying unable to connect

is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.

Had the same problem and replaced the battery. had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...

Posted on Jan 31, 2009

  • 1 Answer


I can vouch for the second solution. It worked perfectly on my 2461 with two extensions. Even the vTech website was not able to provide a solution.

Posted on May 03, 2009

  • 4 Answers

SOURCE: How to I reset the base for a Vtech VT-2431

This worked for me after lots of digging....If you have already tryed reregistering your handsets and can only get two-or three to work try this and deregister them and re-register. If your base model number is vt2431: Take the handset out of the base, press **335782 on the dial pad of the base. (do not have the line active or anything , just put the (2) stars and 335782 in (no spaces) on the base unit. This will de-register all of the handsets at one time.

Posted on Aug 16, 2009

  • 1 Answer

SOURCE: How do I deregister my handsets on my VTech 2656

To be able to register your replacement handset, you must de-register all the handsets from the VT2656 base unit.

Follow the steps below to de-register your handset(s) from the VT2656 base:

1. Take out the handset that sits on the base.
2. Unplug power from the base.
3. Hold down PAGE while reconnecting power. When the In Use light blinks, release the PAGE key.
4. Hold down PAGE key for 5 seconds. When the In Use light begins to flash, release the PAGE key.
5. The handset charging light will blink 5 times. Within 5 seconds from when it stops blinking, press PAGE once.

You must register the handset(s) by following the steps below:

1. After charging the handset, remove it from the cradle, the LCD display will read "SEARCHING FOR BASE".
2. Press "NEW" and then enter the 15-digit Base ID code, located on the underside of the VT2656 base unit.
3. Press "OK". The handset will display "PLEASE WAIT!!".
4. Wait approximately 15 seconds. The handset will display "FOUND BASE". If the handset displays "BASE BUSY TRY LATER", this indicates that the system is in use. Wait until the base unit is in the idle (on hook) mode and repeat steps 2-4.

Posted on Jul 14, 2011

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