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hi, just want to ask if, before you've dowloaded song to your mp3 have you scan it for possible virus? it's adviceable to scan 1st all dowloaded song before transferring to mp3 player for some of it have imbeded malware and virus. most common virus is the brontok which will freeze your played files then shut it off.
try to download " ESET nod32" anti virus and scan your mp3 for possible virus infection. NOD32 have a free trial and can still work even if the trial period expired.
Maybe try taking the battery out and putting it back in, because once my mp3 player froze and that worked. It froze when I was going through menus when the song was playing still and it was probably too much...