Question about HP Officejet 7310 All-In-One Printer

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Carriage Jam We have cleared out all paper jams from our printer and replaced the printer cartridge and still keep getting this error?

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Without knowing what type of printer we are dealing with, what paper try layout etc etc.. I would suggest you try replacing your pickup rollers. 

Posted on Feb 15, 2009

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Carriage jam


Hi
The carriage door is the cartridges access door.Access the cartridges and make sure they're properly installed.To open:
  • Turn the machine on.
  • Open the cartridges door by lifting from the front center of the device until the door locks into place on its own.

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Hi, my HP D4360 DeskJet printer isn't printing. Both the power and resume lights are on and blinking, as well as both the ink lights. Any advice would be much appreciated. Thanks


The power and resume lights blinks due to two reasons. 1) If there is any kind of paper jam in the printer.Then its internal assembly cannot move so the lights blinks.So clear the paper jam if any.Open the cover and check if any paper jam.also there is a access door at the back to check any paper jam.The back plastic door can be opened to remove paper jam. But if you are confirmed that there is no paper jam then the other possibility. 2) The printer cartridges are faulty and needs replacement.There are two print cartridges in the printer.One color and one black.Any of the one can be faulty or in some cases both are faulty.But before replacing cartridge remove the cartridge and clean the brown dotted circuit on cartridge then reinsert the cartridges and check.But if this does not solve the problem then replace the cartridge one by one and solve the problem. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

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Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

4 Answers

Kodak All-in-one Printer has Paper Jam problem


Go to kodak.com/go/itg and follow the step by step troubleshooting. If you still get the same error,Time to contact Kodak at 1800 421 6699 and Your printer will be replaced free of cost.

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How to Clear carriage jam on HP PSC 1610 Printer? No obvious paper jam visible.


Dear it's the carriage jam error. so it mean that your carriage is jam not paper. so open the printer where you insert the cartridge. check whether it is jam or what . cartridge carrier is jam kindly turn off the printer and try to move the cartridge head by hand very gently and if seems to be stuck than check for anything which abort him to move freely so than might be anything like dust or else. when you get success in moving the head put some machine lubricant on the rod on which head moves and check it ok.

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3 Answers

Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

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1 Answer

How do I get fix a "carriage jam"?


I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.

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