Question about HP Pavilion dv9000z Notebook

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HDMI Audio does not appear to be installed. HP PAvillion DV 9260

After 2 days with HP support, I am still at square 1. The video works with the HDMI, but not the audio. I only have speakers and a SPDIF option in Sound Properties. I have updated my Conextant HD Audio Driver and more recently the UAA driver.

Help, please! The is a 2 year old annoyance I need to solve......

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  • Patdog503 Nov 24, 2008

    Thanks Bob,
    Yes, the speakers work. I get video through the HDMI, no sound. A guy at GeekSquad told me that many laptops with HDMI are made with a chipset that doesn't support HDMI audio and that a new soundcard would not fix it. The techs in India told me my model should work and my model won't work, so I am very confused. Apperantly, I may be able to get digital audio through an optical cable with a mini adapter but, that defeats the point of buying a laptop for the HDMI capabilities.

    Thanks for your help, HP was pretty worthless. They suggest I do a full System restore as they think it may be a hardware problem. I would like to avoid that, escpecially since nothing they have suggested has worked.

    Pat


  • Patdog503 Nov 24, 2008

    Wow, thank actually gives me hope! Would you happen to have a link for the old drivers? I have not adjusted any of the video drivers but, that me be it. The only thing is that in sound properties, the DV900 at Best Buy had am HDMI icom and I don't.

    Thanks again!


  • Patdog503 Nov 25, 2008

    I was hopeful about this. I reinstalled the Nvidia chipset driver and the video driver. Install went well but, still no HDMI sound. I am going to get a Toslink mini-adapter to see if the l/r headphone jacks on the front will also support digital optical. It does say S/PDIF audio output in the product description.....
    Thanks for trying!
    Pat


  • Anonymous Dec 31, 2008

    Yep Tried to connect to a sumsung Full 1080p HD TV, got video but no sound. Tried every thing, seems HP messed up.

  • Anonymous Jan 03, 2009

    Hp laptop HDMI port does not support HDMI audio.

  • crazyfoo Mar 04, 2009

    HDMI out gives no sound! I tried upgrading video and sound driver, rolling them back together and serperately, cannot get sound to my TV with the HDMI cable! How annoying!

  • abc2198 Mar 15, 2009

    same HDMI problem with dv9000(AMD x64 Vista) and samsung 1080p.. no audio output with SPDIF choosen. I made sure that I have the correct dated NVIDIA driver. Any help would be appreciated

  • KOVAL AGOR ALBERT Jul 04, 2013

    the beats digit audio (HDMI) on HP ENVY M6 windoms 8

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9 Answers

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I messed with this for days, trying to install older versions of nvidia and installing drivers but nothing seemed to work. so i finally read the manuel to my hp dv9500. they address this in like the third page. it says in order to have sound through hdmi u must change your speadek settings to digital.
go into control panal, click on hardware and sound, select sound, and under the playback tab select the digital output and set it as default. you wont get any sound out of the computer speakers but presto!!!! it plays sound out of my tv with the hdmi cable its great!!!!

Posted on Jan 22, 2009

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For intel 17 inch models, try install SP38899.exe which can be found in their driver section under realtek high def audio...
once you install that you right click on the little speaker icon on the bottom right of your taskbar and choose Sounds, then go to playback tab, then right click on the digital output device (SPDIF), and choose set as default device... then you restart your audio player program or whatever program that you need to play your file... good luck
it would also help us solve your problem if you list exactly what model you have (find your label under your laptop). may also help if you list some specs.

Posted on Mar 03, 2009

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Hi everyone HDMI Sound Problem Solved,

After installing the new windows 7, the hdmi icon on the playback devices menu disappeared.

Here is what i did and got the icon back and make the hdmi sound work again.

The intel graphic cards needs to be updated. The link below will take you to intel site and it will detect the required updates for your system.

http://www.intel.com/support/detect.htm

Run the program and install the required updates and restart windows. HDMI icon will be back and the sound will work normal like it used to.

I hope this will solve everyone’s problem with the hdmi sound issue. I have hp Pavilion dv6, i m happy to hear the crisp clear sound again from my Philips HTS-8100 sound bar.

Kevin
www.canvasdelight.com

Posted on Nov 26, 2009

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Thanks Bob. You helped me remember I had recently updated my display driver. I did an "optional" update to Windows Vista for my NVIDIA display adapter. The Driver date was 12/3/2008. This driver was causing my SPDIF Interface to not output sound through my reciever when connecting my laptop via HDMI.

If you do a Roll Back Driver (mine is a NVIDIA GeForce Go 7600) the driver date will be 2/27/2007 (Version 7.15.10.9815). This seems to be the driver that you want. Once it rolled back, my SPDIF device works fine now.

Posted on Jan 02, 2009

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I have an HP Pavillion dm4 laptop running Windows 7 64-bit. I kept trying to connect my laptop to my VIZIO LCD through an HDMI cord, but the audio wouldn't transfer to my t.v. This is what I tried:


I went here: http://h10025.www1.hp.com/ewfrf/wc/product?product=4221484&lc=en&cc=us&dlc=en&lang=en&cc=us

Then I downloaded the old audio codec here: http://h10025.www1.hp.com/ewfrf/wc/previousVersions?softwareitem=ob-89350-1&cc=us&dlc=en&lc=en&os=4063&product=4221484&sw_lang=

I downloaded the oldest version, which is 03-2010. Note: I'm running Windows 7 64-bit OS, so if you have 32-bit, then you should choose from the drop-down menu through the first link I posted.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-83960-1&cc=us&dlc=en&lc=en&os=4063&product=4221484&sw_lang= <--This link is for the oldest version for the audio driver, but again, I have Windows 7 64-bit, so this might not work for you if you are running something different.

Once downloaded, go to 'control panel', then click on 'Hardware and Sound', 'IDT Audio' should show up, click on it. Once you connect your HDMI to your desired device, the audio should automatically be projected to that device.

Hope this works for others! I tried all of the above, none worked for me.


I you have a different computer, on the left of the first link I posted, there should be 'choose another device' button, click on it. You can allow HP to detect your device, then click on 'Software and Driver Downloads.' Choose your OS from the drop-down menu, click 'Next.' Next, click on 'Driver-Audio,' download the oldest version.

Once downloaded, go to 'control panel', then click on 'Hardware and Sound', 'IDT Audio' should show up, click on it. Once you connect your HDMI to your desired device, the audio should automatically be projected to that device.

Posted on Apr 08, 2012

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Friends,
Problem with HP Notebook Or Laptops? Follow the links.
For Software problems you can visit a link by just Click Here .
For Hardware problems with this Notebook you can Click Here

Posted on Jul 23, 2010

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Solution 3 works like a charm...Thanks qjizzle...but you've got to remember to reset the sound stiings when you go back to regular computing

Posted on Nov 21, 2009

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Solution #3 by msc219 on 1/2/09 worked like a charm. Thanks. Fixing an HDMI audio problem by rolling back a video driver is not very intuitive but it worked. For those who need specifics, go to:

Control Panel/Hardware and Sound/Device Manager/Display Adapters/NVIDIA GeForce Go 7600/Driver (tab)/Roll Back Driver.

Be patient – it takes a few minutes but it solved my audio problem with a HP dv9000 (DV9233CL) connected to a Sony KDL-40WL140 LCD TV via HDMI

Posted on Feb 05, 2009

  • ralvis22 Aug 08, 2010

    I tried rolling back my NVIDIA GeForce Go 7600 driver and I can't tell if it worked or not. The "roll back driver" button is now greyed out, but the driver info above did not change. And, of course, my sound doesn't come through my TV though I have tried the new drivers, older drivers, and changed my default sound like suggested above. I need to give up now and try again later.

    I have an HP Pavilion dv9095xxx with Windows 7. My TV is a new Panasonic and I have made sure my TV audio in for the HDMI input is digital, as opposed to one of the other inputs.

    Grrr.
    Ryan, ralvis22@hotmail.com

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Do you get any sound? If you do, good. If not then you may have to replace the audio board in the unit.
The replacement part number is 432986-001 (dv9000) If you have the dv9200 the audio board part number is 438369-001.
Do external speakers work? If not the audio board will need to be replaced. Please let me what happens. Binary Bob

Posted on Nov 24, 2008

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  • Bob Morris
    Bob Morris Nov 24, 2008

    Pat,

    I found this info. I am assuming that there is an Nvidia graphics device in your laptop.

    Well I just got my dv9000t yesterday and when I hooked up to my HDTV
    using the HDMI port, both video and audio were outputted. However, when
    I upgraded to the latest nvidia drivers from www.laptopvideo2go.com, it stopped outputting the audio. I had to revert back to HP's nvidia drivers and the audio started working again.

    If you have done this then ignore. Binary Bob

  • Bob Morris
    Bob Morris Nov 24, 2008

    Pat,



    What OS are you using? Let me know I I will find a link directly to your drivers. Bob

  • Bob Morris
    Bob Morris Nov 24, 2008

    Pat,



    http://h10025.www1.hp.com/ewfrf/wc/produ...&



    1. Select Software & Download Drivers

    2. Select your OS.

    3. Find your driver(s).



    Bob

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