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Wont boot even with factory cd - HP Computers & Internet

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  • kenwal9 Nov 26, 2008

    wierd results---f10 most of time has no effect(doesnt react to pressing that key) as is so often the case,problem has dissappeared-where it went ,i dont know. when asked WHAT DID YOU DO? i am at a loss for an answer.pc's are like women(no disrespect.ladies) it is hard to figure out what the problem is and how it finally got resolved.

    ken w in pasadena tx



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When you swich on the laptop push f10 to get in to bios, there is a feature to test the HDD(there was on a hp laptop few days ago), see if that says anything useful (that should take a while), and try to change the boot sequence at boot options, first should be the cd/dvd rom than the hdd. This way your pc will try to boot from cd first, if nothing than Hdd is next.
Than you should be able to boot from your CD, if not than open up your PC case and chack the cables, take off the power and data cables and reattach them, sometimes it does the trick.
Worst case scenario is that your HDD is dead, if you got warrenty left than use it, if not than buy a new one from the local store or order one from ebay or zipzoomfly, just check what type do you need, the size is up to you, even 500GB drives are quite cheap nowdays. You need to open up your pc and check what type of cable is going to the HDD it can be IDE or SATA to know for sure what type of HDD you need.

Posted on Nov 23, 2008


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According to what you have said, you might have created the Recovery disks after purchasing the notebook.Now you are trying to restore the notebook to factory settings, but they are not working.

Even you have tried to F11 options to restore notebook using the Recovery partition of your notebook.

Let me assist you in this regard.

If the recovery disks are not booting, then we have to check if the issue is with the disks or with the CD/DVD drive itself.

To check that, you need to try to boot with any other OS CD. If the notebook is booting with other OS disks, then the issue is with the Recovery disks itself.

Even F11 option is not working, you have to make sure that D: Recovery is not removed.

For your information, if the issue is with the Recovery disks, then you can purchase the Recovery disks from Hp at very low price.

You can order them from the below link:

CD-ROM order page - Recovery Discs you can order the place order for Recovery disks.

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