Question about Motorola Mobility RAZR V3

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Phone shuts down and restarts when typing text

My phone has recently started to shut itself down and restart itself evry time I go to type a message or add a name into my phone. The phone has not been dropped too badly or gotten wet and the rest of the phone works fine except for when inputting text etc. Can someone help? thanks!

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  • tabithasmama Sep 16, 2008

    I have the same problem, only when I input text (as a message or contact name) my phone freezes. The only to restart it is to take out the battery, and then restart. I've taken it to TMobile but was told that it was just an old phone and there is nothing they can do about it. Any other suggestions? I'm not ready to "upgrade" phones yet...

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Hmm, never heard this type of problem with V3. 1) Turn it off and disconnect everything and remove the battery. Leave it off for about 5 second. Put back the battery and power it back on and see if it still does the same. 2) If #1 doesn't work, try your best to backup all your data on the phone like contacts, etc that you want to keep. Then take it to your provider store (Cingular, Verizon, T-mobile, etc) and show them the problem. There might be a glitch in the firmware. But your provider should be able to troubleshoot it easily. You might lose all your phone information which was why it's best to back them up first.

Posted on Dec 28, 2006

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