Question about SanDisk Sansa e250 MP3 Player

4 Answers

I want to wipe my mp3 player.

How do I completely wipe everything from my Sansa e250? I got it as a gift for Christmas, and it worked fine all day, then the day after I found that when I went to add or remove music, it couldn't be done, because the 'MUSIC' file wasn't there. Now I can add music by pasting it into the Sansa file, but I cannot remove it and it already has over 200 songs on my mp3 player. It also has a video on it that I wish to remove yet cannot because it isn't in the video file. I've tried 'searching' the file, but it brings up no results. This is stressing me out quite a bit. So if anyone could point me in the right direction, I'd be most grateful.

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  • Holly  Shad
    Holly Shad Jan 26, 2007

    I actually figured out how to do this.
    But thank you for your help anyway :)

  • blivous Aug 05, 2008

    I was trying to add new music to my mother's mp3 player, a Sansa e250R, and also remove all the old files. When I went into the device I removed all the music files I could find, and then added the new ones. However when I started it up, there were still old files on it. I went back into the mp3 to look for the files, but I couldn't find any. How do I completely wipe it? I have Windos Vista.

  • Anonymous Aug 06, 2008

    remove songs



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Try this. open up the drive that's recognized in my computer (mine is drive i:) open the folder, then go to 'tools' up top and click folder options. then look for something that says 'view hidden folders' or some jazz like that, then check the box 'show hidden folders' and click apply. you'll be able to get into your music and video folders then.

Posted on Mar 19, 2007

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Wow thanks, ive been trying to get off all this extra music off my player. i was freaking out cause i didnt have any more space. thanks.;)

Posted on Mar 28, 2007


I dont know but if after one day your having problems with it i would take it back .. i am the video keeps freezing up, if you actually tried to put a movie on your sansa and entire movie it WILL FREEZE. this is my experience. ive heard there are expanded memory cards and that is why there is a slot on the side. there is a restore everything to default i would try this if you want to keep it.

Posted on Dec 28, 2006

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This is a solution for the people who have Windows XP Media Center Version 1. connect player into computer 2.the portable device box will appear the file that says "open device to view files"(using windows explorer) 4.My Computer (application) will open up. CLick on the drive that says PPI NAND. 5.all the folders for music, photos, videos, and playlist will come up. 6. right click on what you what to remove from the device and select delete.

Posted on Apr 02, 2007

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2 Answers

Please help.How do I put videos into my Sansa

ok try to use itunes software or windows media player software.
this may be user friendly for you.
Use itunes it is best
just add everything in the library then select synchronise to your mp3 player.
be sure to connect and your computer detect the mp3 player.

Jan 13, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

MP3 wiped

The song was probably improperly formatted. Get the Sansa Recovery Tool from Sandisk's website and run it.

-tha Mp3 doctor

Dec 25, 2008 | SanDisk Sansa e250 MP3 Player

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Get the Vista-compatible software from Sandisk's website.

Dec 19, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa e250 computer problems

Try using Windows Media Player instead, and see if you get the same result. If it loads in Windows Media Player, then the problem is with WinAmp and not your Mp3 player. When you say it loads half-way, do you mean it loads half the songs and then shuts off? Is the Sansa running on low battery? WinAmp has some kind of update released in the past week - did you download the update, and then experience the problem? It's probably not this, because other users have had the same problem that you are reporting since at least Christmas 2007.

The following is an advice from another Sansa user, so I haven't been able to verify it myself:
"I have to have WinAmp open and a song playing then connect my player and then it will work fine. If I just connect my player then start WinAmp it crashes"

If all of the above fails, reformat your player and start over from scratch. Let me know how everything works out - this is an issue that not even the Sansa website seems to have an answer for.

-Tha Mp3 Doctor

Jun 11, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

alright just take the battery out and put it back in and turn on ur mp3 player.
it takes a little power to take the battery cover off though so dont fell stupid if ur using all ur energy.

Mar 14, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 MP3 Player Problem

convert the songs to mp3 or just delet all of your song and try again it worked for me

Jan 16, 2008 | SanDisk Sansa e250 MP3 Player

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Erasing bad music on my player

If you're fine with erasing your whole library, then just format the player. Connect the player to your PC:

1. Open "My Computer".
2. Right click "Sansa e250" and select "format..."
3. Check "quick format" and run.
4. Reapply the firmware from the sandisk website.

...and you're done. the sansa will be totally wiped clean. and now that you have the newest firmware, you shouldn't see this problem again.

Jan 03, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250

either wipe everything off your player or delete them one by one... it takes awhile but it works.... ill let you know if i figure out a better way

Nov 21, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk sansa e250 keeps retarting

you should try formating it. when you plug it into your computer... go to my computer right click on your mp3 player name under " devices with removable storage" click format. make sure nothing is checked. and then press start. wait till its done, and it should work. good luck. i can use some to..

May 11, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa MP3 player charges, plays while plugged into wall, but not unplugged.

When you plug it into the wall make sure you turn it off and let it charge all the way before you start using it again. see if that helps

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

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