Question about Bosch Nexxt 100 Series WFMC1001UC Front Load Washer

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Bosch Nexxt series washer - water in softener dispenser

I have a front loading Bosch. There is always water in the fabric softener dispenser after the wash load is finished. This just started about a month ago. What is causing this and how can I fix the problem?

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  • 3 more comments 
  • smurga Nov 24, 2008

    I have removed the dispenser and have cleaned it as best I could. There is still water in the tray after a complete wash cycle. I was hoping for solution for this issue as the sympton must indicate a problem somewhere.

  • sjg70 Dec 15, 2008

    I have the same problem that after every wash even though i dont use a fabric softener the middle compartment on the dispenser is filled to the brim with water. it just doesnt seem right and i would like to fix this problem.

  • kwlrn09 Jan 29, 2009

    I have the same problem, water accumulates in the fabric softener dispenser. I have cleaned the dispenser and still have this issue. It didn't happen until 6+ months after I installed the washer. There must be a clog somewhere.

  • Anonymous Mar 26, 2009

    I have the exact same problem, fabric softener is always filled with water after a load. My washer is now 3 years old. It has always had a tiny little bit of water in fabric softener dispenser from the first day we bought it. Usually about one tablespoon. I have an extended warranty. The first time I called, they came and swapped out the dispense, said it was warped. 3 months later, and I am still seeing it fill completely up after every wash. This time it's 10 tablespoons. Yes, I counted. If anyone can provide assistance, I would greatly appreciate it.

  • Anonymous May 17, 2009

    I have the same problem with my fabric dispenser. Bosch replaced the dispenser, the smart board, told me the water was entering the machine at to much of a force, close the dispenser lid, you name it. Finally the solution was to replace the machine. I have had the new one 1 year and guess what....the 2nd machine is doing the same thing. My origional problem started in May of 06. Bosch has to know there is a problem

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  • 3,463 Answers

Hi. Remove dispenser, and thouroughly clean.
This should solve problem. If problem persists, don't worry about it tomuch, as long as it takes the conditioner down that is the main thing.

Posted on Nov 23, 2008

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I had the same problem. I went to www.justanswer.com and asked the same question as you. I have copied my questions and answers into this reply. My Bosch Nexxt 500 Series washer has stopped dispensing fabric Sent to Appliance Experts 10/25/2009 at 3:24 PM My Bosch Nexxt 500 Series washer has stopped dispensing fabric softener; I also find water in the softener dispenser cup (little cup that pops out for washing - has two sides, one for softener and the other for bleach) after every load. I have tried soaking and cleaning the cup with a brush as the manual indicates with no changes; water still standing. I removed the dispenser and filled it with water. The water didn't run out until I angled the end with the drain hole slightly down. Then the water came out through the drain hole fine. I thought maybe I hadn't cleaned it properly and bought a new dispenser assembly; this is a big part with the dispensers for detergent, softener, and bleach. I replaced my softener dispenser cup with the new one. Same problem. Help.

Optional Information:
Make: Bosch Nexxt 500 Series
Model: WFMC3301UC

Already Tried:
I stated my case in my question, but I did disassemble the dispenser cup. There is no blockage. It looks just like the new dispenser cup in the new assembly I bought. I also have only ran bleach through the detergent dispenser 2 times in 3 years.
Status: Awaiting Expert Reply Value: $28 Answer 10/25/2009 at 3:26 PM (2 minutes and 40 seconds later) if the dispenser is clean, then you need to replace your cold water electronic water valve. This water valve has 2 solenoids. Once for the softner and one to fill the tub. The solenoid that fills the tub can be working normally while the softner solenoid will fail to open as far as it needs and will either not send water into the softner compartment at all, or will only fill very slowly leaving diluted softner in the compartment at the end of the cycle. Here is a link to the part you need to replace. This is the part that the cold water fill hose connects to on the back of the washer.
Here is the link to the part with its description. Good luck! http://www.repairclinic.com/SSPartDetail.aspx?s=t-WFMC3301UC-%3d%3di1105556&PartID=1105556

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