Question about Sony DVP-CX985V Multi-disc DVD Player

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Cannot Play message on a Sony DVP-CX995V

I am getting a cannot play message when trying to play any of the DVD's. Is this something that can be fixed? Is there something I can do to reset the unit?

Thanks for any advise...

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  • 1087jim Jan 22, 2009

    Exactly the same

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  • 1,175 Answers

Hi...
Probably dust in the reader/lens assembly.
Needs to be opened and cleaned.
Sony also has a firmware update for the unit.

http://esupport.sony.com/perl/swu-download.pl?upd_id=2824&mdl=DVPCX995V

Posted on Jan 22, 2009

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