Question about HP Photosmart C5180 All-In-One InkJet Printer

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MyHP Photosmart C5180 has stopped printing colors and all ink is

Full.  Only printing black - is there something I have turned off/on and don't realize it?

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Complete the following steps to resolve this issue.
Step one: Check the printin grayscale setting
If the self test page printed in color, the ink cartridgesare okay, and the ink levels are well above empty, the printer software hasprobably been set to print in grayscale. Follow the steps below to check thissetting:

  1. In the software application you are trying to print from, click File, then Print. The Print dialog opens.
  2. Make sure your printer is selected, then click Preferences. The printer Preferences dialog opens.
  3. Select the Color tab, then make sure that Print in grayscale is not selected.
  4. Try the print job again to see if this step resolved the issue.
    • If the issue is resolved, you do not need to continue with the rest of the instructions on this page.
    • If the issue is not resolved, continue to the next step.
Step two: Check the inkcartridges
NOTE:- HP cannot guarantee the quality or reliability of non-HPink.
  1. Check the ink cartridges to determine if they have been refilled. If they have been refilled, try replacing them with genuine HP ink cartridges.
  2. Try the print job again to see if this step resolved the issue. If the issue is not resolved, continue to the next step.
Step three: Check inklevels
Replace any empty print cartridges.
  1. Press Setup .
  2. Press MyHP Photosmart  C5180 has stopped printing colors - clip_image001.gifto select Tools , then press OK .
  3. Select Display Ink Gauge and press OK . The ink levels are displayed.
Figure 1: Ink levels

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    • Each icon corresponds to the cartridge that is the color of the icon. The icons are also in the same order, from left to right, as the cartridges in the printer.
    • If an icon is empty, the corresponding cartridge may need to be replaced soon.
    • The ink levels in non-HP, refilled, and remanufactured cartridges cannot be read by the printer. Instead of an icon, a question mark is displayed for these cartridges. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
  1. Try the print job again to see if this step resolved the issue. If the issue is not resolved , continue to the next step.
Step four: Service theproduct
If you have completed all the steps listed above and arestill experiencing a problem, service the product.

Posted on Nov 27, 2008

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1 Answer

Why must you have pink ink if you want to print in black only


unfortunately it was programed into the firmware of the printer to have ink in all cartridges. if you desire to print in black only after the cartridge is replaced then go into the printing preferences and under either advanced or color select print in greyscale then black ink only apply the change and from that point on all docs will print using black ink only

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I have a printer HP c5180 all in one, only have black ink , not color, i dont want print in color . can I use the printer black and white (not color) only?


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sir when you chose the print option please select the settings button there in the color tab you can find this option that print with only black ink

alternative solution is that before you print please open the flap of the printer where the heads are and remove the color cartridge.. then print it will give you a warning saying that printing in reserve mode but ignore this warnings

Thnx and i hope this solves your problem
Please rate this solution

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3 Answers

How can I print Black only?


Hi

HP Inkjet printers work only if both the cartridges have ink unlike HP Laserjet printers.
If you want the printer to print only in black, Follow the steps

Start --->Control panel -- >Printers and faxes ---->Right click on the printer icon (HP c5100) select printing preferences.
Under printing prefences there u will see an option to print with black or print in gray scale.

Note:HP Inkjet printers like Photosmart C5180 will work only both the cartridges have ink.

Thanks
Riz

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