Question about Sony Playstation 3 (PS3) Console

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Syncing problem i think someone hacked my account because when i boot up a game like dead space (for instance) when it starts loading the trophies it gets about half way and says an error has occured it then has a series of numbers. when i try to sync the actual trophies though it gets to 43% and then says there is a communication error with the server. i'm afraid i'll have to reset my hard drive and i don't want to b/c i've bought so many things that are on the hard drive. please help if you can

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U Mean u Have Bought Games and stuf from Ps3 Store U Can Get Them Back By goin To Account Management Transaction-Download List nd then u can download em agen

Posted on Aug 22, 2009


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1 Answer

Why won't my ps3 allow me to play any games? It says it can't load the trophy information..? I need help!

Very easy fix. You must connect to the internet and sign into your account on the PSN. Make sure to download and install the latest firmware patch. After you have logged in to PSN, go to the "Trophies" section located under manage account. As soon as you select this, it will begin syncing your trophies. After this is done, you will be able to play.

Jul 22, 2014 | Video Game Consoles & Games

1 Answer

I deleted my user now all my saved stuff is gone can i get it back

Sorry, but one you delete your user account, you can never get the save games back (unless you hack your ps3 which is illegal, if you get to hack your ps3, you'll be able to see the contents of the PS3's hard drive just like how you would using a computer. You can then move the save game contents from your deleted user to a new user.. yes if you delete a user all the save games from that user account is still saved on the ps3)

If you do not want to go through the hacking process, then all your stuff is lost except for the Trophies which is saved on the PSN server...

Sep 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I have a ps3 and i believe my account was hacked i have no money to pay for help and it said this is a free site to help with problems

There are 2 things I can think of to help you out here. 1) Create a new account while keeping your other one. Once you're all set up again, copy all the data from your old account into your new one and when your finished, delete the old account. 2) You can get a portable thumb drive or hard drive, copy all of your game save data to the drive, create a new account, load the save data into your new account, and delete the old account.

If you believe that someone has your online informaton you are going to have to (sorry) delete everything and start from scratch.

Key thing is to save all of your game data.

Best of luck!


Aug 25, 2010 | Sony Video Game Consoles & Games

1 Answer

I have the80022D11 in the ps3 what to do

Once this occurs, trying to load a save file for a game that supports trophies will give you the option to either start over (wipe the save file) or sync trophies (which fails). At this point trophies will no longer work and save game files for any game that supports trophies will no longer load. The only work around at this point is to delete your PS3 user account (not to be confused with your PSN user account) and create a new one (which you can link to your existing PSN account). Once this is done your trophies will sync, but you will lose all your saved games. If you try to restore any saved games you made before doing this, the error will occur again. The problem appears to be triggered if the user changes his/her email address or password using the XMB account management tools. So until Sony fixes this problem, users should not change their PSN email address or password.

Mar 02, 2010 | Sony PlayStation® 3 (60 GB) Console

1 Answer

The system requests a trophy code an order to load games.


As you probably know there was a major issue with the PSN Network yesterday.

This caused all sorts of problems with trophies failing to register and sync with the server and Sony have warned that there was a risk of damaged data effecting trophies which may be causing the problem you describe.

However, please try this first and then let me know if it resolves the problem for you;

First make sure the system is online.

Then under Game go to Trophy Collection -

Instead of X use the Triangle button then select Sync with Server.

Let me know if this updates the trophies for you. If it helps please leave a vote for the solution.


Mar 02, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Iv lost trophies for modern warfare 2 and it quits the game strait after it startps to load u

you'll be able to get your trophys back as soon as you can sign in by syncing your trophys with the server. this is a worldwide problem which to my knowledge started today sony are hoping to fix it within the next 24 hours until then stay off of games with trophys

Mar 01, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Game will not load,registration of trophy not complete.code 8001050f

This is a known problem with the recent update.
As many others have reported this bug occurs when you are supposed to earn a trophy and nothing happens. Somehow user accounts get corrupted :

- Trophy Syncing won't work (Error 8022D11)
- PSN games tell us that the system is not activated.
- Other games will not work either, telling that the data was created by another user and we would have to restart the game.

The only way to get rid of this problem is by deleting the current user and creating a new one with the same name. This however ruins most of the save games because the games won't accept them as ours!! Here is some gathered information :

- It can happen with every games supporting trophies.
- It happens since 2.50 and still happens with 2.52.
- There still is no official statement that this bug exists!

HERE is one link for more info...

Sony2_bing.gif Network is experiencing sporadic outages in certain areas today.
It may be a scheduled system upgrade or maintenance - but be assured you are not the only one facing this issue.
No UP time has been announced by Sony - they are working to get the system up and running as soon as possible.
The problem is not on your end.
Keep trying to connect.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Mar 01, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3- i have played star ocean: the ast hope and

If you see an error #8001020F you have run up against the current global issue with the Playstation Network. Most PS3 games will check the trophy status online before they load whether you are actually playing online or not. Sony is aware of the issue and is working on it. They have not released an ETA at this time. The only thing you can do is to keep on trying the games.

Mar 01, 2010 | Sony PlayStation 3 40GB System

1 Answer

Cant start my space

Either you already signed up and forgot or someone else is using your email account or someone else had your email account before.


Because I trust you that you're not trying to get someone to help you hack someone elses account.

Go to Gmail and make a new email address


Aug 24, 2009 | AB Soft Computers & Internet

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