Question about Tomtom GO 720 GPS Receiver
Back up of my Tom Tom 720 to my PC failed delivering the following error message:
ERROR: DesktopLib/FileCopy/Error: An error occurred. Unable to create the files required to copy this item to your computer.
An error occurred while reading this file: "K:gnsgnsdata"
An error occurred while writing to this file: "C:Documents and SettingsHP_AdministratorMy DocumentsTomTomHOMEBackupGOBackup01InternalMemorygnsgnsdata"
Time: Sun, 23 Nov 2008 16:38:30 GMT
Peter and Mary, Scotland
You have to make a manual back up of the device. Make a new folder on your desk top. Connect your device to your PC and turn it on. Go to my computer and look for tom tom storage device and open it. You will see all the folders that is in your tom tom. Copy and paste just the yellow ones into the new folder. When you have done this you can know reformat your device. Do this by right clicking on the tom tom logo (in my computer). Click fat 32 (full format). This will wipe everything off. Disconnect your device, you will see a red cross on the screen. reset the device with a paper clip (hold in for 30 sec) You will still see the red cross. connect back up to PC and install the latest application of to tom home on to the device. From here you can go to add maps ect, and put your maps back on the device. Tom tom home will give you all the updates your device will be missing. You will only need the maps so don't worry if you can not copy all folders (for whatever reason) you can get everything you need as well as free updates for free via tom tom home. Its only the maps you have to pay for.
Posted on Nov 24, 2008
I did the reformat on my brand new xxl530 and it solved the problem that would not allow me to download the app or the map on the first update. Once I formatted, I was able to use TomTom home to download the latest app and the maps, so I am happy about that, but I lost the ability to do a backup from within TomTom and I can't operate the device from the computer.
Posted on Apr 20, 2010
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Posted on Jan 02, 2017
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