Question about Tomtom GO 720 GPS Receiver

2 Answers

Tom Tom 720 won't back up and falters during operations

Back up of my Tom Tom 720 to my PC failed delivering the following error message:

ERROR: DesktopLib/FileCopy/Error: An error occurred. Unable to create the files required to copy this item to your computer.
@ .controllerFileCopyThread.cpp(135)
An error occurred while reading this file: "K:gnsgnsdata"
An error occurred while writing to this file: "C:Documents and SettingsHP_AdministratorMy DocumentsTomTomHOMEBackupGOBackup01InternalMemorygnsgnsdata"
in .controllerFileCopyThread.cpp:135
Stack:
0. chrome://tthome/content/ui/bindings/commit.js:73
error(textOrException);
1. chrome://tthome/content/ui/bindings/ttwizard.xml:1094
me._commitFailed(i, commitPage);
2. chrome://tthome/content/logic/dllUtils.js:70
this._errorCallback(e);
3. chrome://tthome/content/logic/dllUtils.js:62
this._errorFatal(error);
Time: Sun, 23 Nov 2008 16:38:30 GMT

Any ideas?

Peter and Mary, Scotland

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

You have to make a manual back up of the device. Make a new folder on your desk top. Connect your device to your PC and turn it on. Go to my computer and look for tom tom storage device and open it. You will see all the folders that is in your tom tom. Copy and paste just the yellow ones into the new folder. When you have done this you can know reformat your device. Do this by right clicking on the tom tom logo (in my computer). Click fat 32 (full format). This will wipe everything off. Disconnect your device, you will see a red cross on the screen. reset the device with a paper clip (hold in for 30 sec) You will still see the red cross. connect back up to PC and install the latest application of to tom home on to the device. From here you can go to add maps ect, and put your maps back on the device. Tom tom home will give you all the updates your device will be missing. You will only need the maps so don't worry if you can not copy all folders (for whatever reason) you can get everything you need as well as free updates for free via tom tom home. Its only the maps you have to pay for.

Posted on Nov 24, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I did the reformat on my brand new xxl530 and it solved the problem that would not allow me to download the app or the map on the first update. Once I formatted, I was able to use TomTom home to download the latest app and the maps, so I am happy about that, but I lost the ability to do a backup from within TomTom and I can't operate the device from the computer.

Posted on Apr 20, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Tried to update and load the updates. Error in the down laod. Aborted tye downlad. Tried again. Same error. Errors reported to Tom Tom. These two were freebies. Then I bought a download 53.43 cost. It...


Hi,

I will advice you reset the unit, this might help fix the abnormality with the black screen problem. follow these procedure to reset your tom tom gps.
Make sure your battery is charged before you begin. TomTom suggested allowing your device to charge for at least 2 hours before resetting it. Remove your device's SD card from the card slot.
Find the "Reset" pinhole button on the bottom of the device.
Hold the "Reset" button down for 10 to 15 seconds or until your device resets itself. You will need a flattened paperclip or another small metal object to reach inside the pinhole.
Power the TomTom back on and insert your SD Card. You have now reset your TomTom gps, now try reinstall the update.

Jun 17, 2011 | Tomtom GO 720 GPS Receiver

2 Answers

I have a tomtom720 that is now refusing to go past the start up screen. Pressing reset or holding the 'on' button does not do anything. How might I reboot or reload software?


Try to restore the firmware first. If that fails, there may be a motherboard issue. There is a third party tomtom Repair service that will replace the logic board and a tomtom repair guide if you want to replace it yourself, the screen is available on ebay.

Jul 03, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

Problems on 1st startup


Have you got a manual for this unit?
if not email me on butcher960@btinternet.com and i will send a PDF file for your unit

Apr 25, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

When I try to connect my tom tom 720 to my lap top a message says usb connection is not recognised


Have you tried to connect to a desk top through the USB port to isolate the laptop or GPS issue.

If you get the same problem with a desktop than I would suggest that you perform a hard reset to the GPS. This is done through the pin hole in the case labled "Reset" insert the tip of a paper clip into the reset hole and reset the device.

If this fails try reloading the GPS software, there are instructions on the Tom Tom web site

Feb 16, 2010 | Tomtom GO 720 GPS Receiver

1 Answer

720 go wont let me download music onto it wont let me operate it on the computer


Have you installed an expansion memory card in the 720? Sometimes it wont let you download music because you have filled up the internal memory. You need to put music on to the separate expansion card. BUT... when connecting to the computer to update map corrections and software, if you have not selected INTERNAL MEMORY when it connects, it won't be able to find the tom tom software, so it will just think you have another external USB hardrive attached. SO... take the expansion card out of the tom tom, then connect the tom tom to the computer in the normal way - Voila, suddenly it now sees the tom tom and you can update software. But do not download any more music to the internal memory. Ultimately you will have to format the EXTERNAL expansion card to clear it of any tom tom software updates, then download ONLY MUSIC to the external card. Do not hit Update My Tom Tom while connected to the external card - only do this when connected to the internal memory.

Nov 18, 2009 | Tomtom GO 720 GPS Receiver

3 Answers

I cannot get tomtom home .The message Home runtime.exe failed with error 0 appears. Please help


i cannot get tomtom home the message home runtime.exe failed with error 0 appears please help before i have to return and get a different make my tomtom tels me to update but want conect , thanks . sean

Jul 09, 2009 | Tomtom GO GPS Receiver

1 Answer

I have a tom tom 720 after connecting it to my computer. it will not turn on a white cross in a red circle keeps flashing


Ah, another case of the Red X. No worries, it can be fixed. Most likely your connection was interrupted during an installation or removal of software features. Follow this guide to get your TomTom back up and running.

Dec 02, 2008 | Tomtom XL 330 Car GPS Receiver

2 Answers

Changing the written language on a tom tom go 720


Hi there..

Tip 1:
BACKUP! Please do this via explorer on your pc.
Make sure you have your explorer set to show all files,
hidden and system.

Back to your language problem, go to:
http://www.tomtom.com/support/index.php?Language=1&query=language&FID=4532

Follow instructions.
(Please remember to rate)

Apr 11, 2008 | Tomtom Go Plus GPS Receiver

13 Answers

Downloading Free Maps for TomTom GO 720


I want dowloading free maps for tom tom go 720

Apr 02, 2008 | Tomtom GO 720 GPS Receiver

Not finding what you are looking for?
Tomtom GO 720 GPS Receiver Logo

523 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

LP

Level 3 Expert

485 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

64034 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...