Question about Kenmore Freezer 20.3 cu. ft. Frost Free Upright Freezer

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Kenmore freezer quit working after power outage

We have a two year old Kenmore upright freezer that went on the blink after an extended power outage. while it's plugged in it does not make any noise and the temperature indicator displays an "E" I've tried to raise/lower the temperature to see if that would affect it and it hasn't.

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Simple stuff, you have a compressor a stat and power. check the receptacle to be sure you have 120 volts . then check the compressor with stat at max cold setting to see if you have 120 volts at compressor. if you do then compresssor is bad =new compressor or new unit. if no power to compressor then stat is bad= new stat. i always recomend new unit cause new stat or compressor wont fix a freon leak.... i have replaced a few compressors that died soon after due to a freon leak. good luck...

Posted on Nov 27, 2008

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Kenmore upright freezer quit freezing would work intermitantly and then quit cooling altogether, Approx 10 years old trouble shooting advise or most likely cause would be appreciated


Sorry to read about your problem. you can have many different problems.

Here are some areas to troubleshoot
1. Bad temp control
2. Failing compressor
3. Defective start cap
4. Defective overload protector
5. Defective control board

I suggest you call a service company. for compressor issues

I have tried to help you. Please help me, by Vote/Rate my response. Thanks.

If you live in the Denver area, I can help you.

4 Thumbs - Very Helpful
3 Thumbs - Helpful

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Jul 26, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...

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Freezer door does not close tightly.


You can try replacing the seals and or adjusting the hinges.
That may work.

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Melanie--

Because this occurred as a result of a power outage, you need to check that the outlet is OK. Plug something in the outlet like a lamp and see that it works normally. If that is OK, check the display for a light bulb that is burned out--incandescant bulbs do that occasionally in a power outage. If it is an LCD or LED display, the power supply is bad on the display board. Is the motor humming and making normal noises?--and your freezer is just not cooling? If no motor noise, look for a reliable and trustworthy appliance repair person. If the damage is costly, try to pursue a claim with the power company.

Dave M

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The most likely answer is a slow freon leak assuming it was getting to the right temperature before you went on vacation.

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Jul 04, 2008 | Kenmore 13.7 cu. ft. / 388 liter Upright...

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FIRST TURN THE TEMP CONTRAL ALL THE WAY OFF.LISTEN FOR A CLICK AND TURN TO HALF WAY SETTING IF IT CLICK IT'S ALLRIGHT, NEVER TO COLDEST,NEXT PLUG A RADIO IN THE PLUG TO MAKE SURE YOU HAVE POWER,DOES YOUR FREEZER HAVE A LIGHT ON FRONT TO TELL IF POWER IS ON?ALSO CHECK BREAKER BOX,THANKS-MIKE

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Kenmore® (46-26072) Elite® 20.6-Cu. Ft. Frost-Free White Upright Freezer


Check these two things first.  1.  Is there a thick frost buildup on the back panel at the bottom half of the freezer?  2.  Do you hear the fan running inside the freezer?  Let me know what you find.

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