After inserting the DVD, the screen shows the "disk loading" message. You can hear a whirr, whir, whir. The "disk loading" message disappears, but the blue Welcome Toshiba stays on the screen.
You must do a optical head cleaning on the unit, could be the optical lens was dirty thats why it can't read any disc inserted.
you Lens cleaner for CD & CD-ROM player
With Voice instruction (English), Music and Automatic stop
Scientifically designed, easy to use and keeps your player's sound at optimum condition
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