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sounds like its stoping during layer switch, if the player is old its needs to be cleaned. its best to clean it once every 20hrs or so. if you do not have a disk cleaner you should go buy one first. if the player is new return it and get the best dvd player you can buy for any amount the toshiba xde. this player is phenomenal, the best you will be amazed. no i dont work for toshiba but ever since they started making hd dvd players(i know they stopped)there players have become the best. trust me if you dont think so just return it. no harm done. if you want a blu-ray get ps3 I dont like them either but i have to admit after buying (for movies only)my third blu-ray player it is by far the best one. almost as good as the toshiba on standard dvd playback but not quite. good luck.
I have had the same problem and was told that it is a "board" inside. Essentially it has lost the surround sound ability and can only play things in Direct/Stereo. Mine is just over 2 years and I originally thought my kids had hit a button on the thing causing the issue...ended up paying $100 to trouble shoot it and confirm that it is internal and more expensive to fix than replace. Can't say that I will be buying a Denon again.
I had the same problem and I managed to solve it. It was because the HDMI was set to 1080i and my TV isn't HD. Default HDMI is 480p. You can check your current HDMI setting on the front panel of your DVD. There should be a button with the words "HDMI select". Next to it there should be 3 values. If the current one (a green light shows which one is selected) is not 480p, change it. To change it, make sure your sd-5000 is on, but not reading a DVD. The press the "HDMI select" button on the front panel until the selected one is 480p. This worked for me.
(I had the same same problem without the reading slowly part. On one TV, the sound and video weren't working, and only the video wasn't working on another TV)
See my other post. its very easy to replace the mechanism. Theres a printboard that seems to be hard to remove, but beware, you only need to remove the screews that holds the brassboard, and all the cables. Then You have acces to the Mec, wich only needs four screews to remove and thats it. Should only need half an our or so.
Good luck. Niels Peter - Denmark
PS Actually You can disable the automatic standby. Read the manual, cant remember the procedure.