I bought a used GE refrigerator/freezer for our daughter a couple years ago for her to use for her appartment. As it turned out her appartment came with appliances. I've had it stored in the garage and thought that maybe we can use it as an extra refrigerator for the holidays. I turned it on and the refrigerator works fine but the freezer won't freeze a cup of water. Now I wonder if the freezer ever worked. The freezer gets cold but not freezing cold. The Refrigerator/Freezer is a GE 22.5 Cu Ft Model 23z - No Frost with automatic Ice Maker. Are there things that I can systematically check out. I am electrically and machanically inclined. Thanks for your help.
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Lisa, you may have to contact the store where you bought it or contact GE. I looked all through the manual a couple time and nothing found on Demo mode. Check the attached links to contact GE for info., last link is USA. Good luck
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Try going further than defrost and draining the hose. There is gunk that builds up and you need to clean that out. Use a pipe cleaner(the fuzzy wires used mostly for art projects. They actually can clean pipes and water lines!!) Also, you can pick up a pack of pellets used for breaking down the "gunk" build up.
Is it factory new, never been used? Or are you saying you bought a used one and they replaced it with a "new" used one? I am familiar with True Manufacturing and if it is a new unit you have a one year parts and labor warranty. The dealer you bought it from is the responsible party to fix your problem.
The thermostat cycles the refrigerator on and off. The refrigerator normally runs as long as the temperature inside the refrigerator is higher than the set temperature. If the temperature inside the refrigerator is cold enough and the thermostat still does not cycle off, the thermostat may be defective. If so, you need to replace it, because it cannot be repaired. If the thermostat is not defective, you may have a problem with the sealed (refrigerant) system, in which case you should contact a qualified appliance repair technician.
Take a hair dryer and heat the auger drive gear. These will sometimes get moisture on them and freeze up. Turn the refrigerator off first. Then remove the ice bin. The "U" shaped drive will be in the back. After you have heated it thoroughly, try to move the gear manually. Resume power and try it again.
I would plug it into a different plug in - not one that is on the same circuit that it is plugged into now. If the plug in is working for other things, it still may be bad and not able to handle the load of the freezer. If your freezer will not work on a completely different circuit, then there could be something wrong with the freezer, but it is not likely since two of them should not be bad. Seems to me more like an electrical problem in your location. Hope this helps you, Rick
If it started to cool again the compressor was running. Check the condenser and make sure it is clean. Provide as much air movement through the garage as possible . 100 degrees is a high temperature to be operating a refrigerator in.