Question about Microsoft Xbox 360 Console

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Sound but no picture

My sons x box plays sound but the screen is compleatly blank ,i have tryed it on different tvs but its the same can anyone help

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  • TwistyBAMBAM Nov 23, 2008

    got sound but no picture! WTF!!!

  • normanb281 Nov 23, 2008

    checked all the cables every thing ok still no pictures

  • normanb281 Nov 23, 2008

    hi no red lites all green . do you have a contact number for microsoft thanks

  • tchudante Nov 23, 2008

    sound no picture!!

  • Lalit Varadpande
    Lalit Varadpande May 11, 2010

    i think the best bet for you is to call Microsoft and ask them for service..am sorry i could not give you a working solution..are there any red lights near the console power button?

  • Lalit Varadpande
    Lalit Varadpande May 11, 2010

    have u checked the display settings?do u use component or vga cable?is everything snugly fit?

  • Lalit Varadpande
    Lalit Varadpande May 11, 2010

    numbers,contact details will be available on the xbox.com webiste and check your country..my suggestion to nyach and others is to call them again and tell them you have three red lights now on the console(RROD)..that way you wont have to pay up!its sneaky but 60 pounds is big money..they wll ask you the light status on the power brick..say green..have u made any modifications?say no..and the power is directly connected to the mains...rememeber the the missing red is in the upper right quadrant..do a google image screarch for RROD..i had three RROD failures so far..and never was the console checked for physically by them..i just got a replacement....hope u get urs running fast!

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I have the same problem sound but no picture and microsoft said i would have to pay 60 pound for repairs

Posted on Nov 23, 2008

  • nyach Nov 23, 2008

    it didnt work for me but it might work for you make sure you have no disc in the drive then turn off your console and hold y then rt [if you have a wireless controller make sure you use your controller to turn on the console] and keep hold of y and rt and turn on your console and this might fix it 

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Some televisions can be damaged when a stationary image is maintained on the screen for long periods of time, as this could potentially "burn" the stationary image into the screen. This image retention can result from a variety of sources, including test patterns, VCR on-screen programming screens, or picture-in-picture boxes. Playing video games with stationary images or patterns, or leaving video games on hold or pause, may also lead to this type of damage.

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When taking a short break, place the game on pause and turn the TV off until you are ready to play again.
If you are not sure about your TV, contact the manufacturer of the TV for more information.
Neither Nintendo nor any of Nintendo's licensees will be liable for any damage to your TV.

Projection TVs (front and rear):
Due to their design, front and rear projection TVs can be more susceptible to image retention. Remember to be sure to review all documentation included with your TV to find out whether video games can be played on your TV without damaging it.

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Precautions Concerning TV Screen Damage (Image Retention)
Some televisions can be damaged when a stationary image is maintained on the screen for long periods of time, as this could potentially "burn" the stationary image into the screen. This image retention can result from a variety of sources, including test patterns, VCR on-screen programming screens, or picture-in-picture boxes. Playing video games with stationary images or patterns, or leaving video games on hold or pause, may also lead to this type of damage.

Before using your Nintendo system with any TV, especially front and rear projection type TVs, be sure to review all documentation included with your TV to find out whether video games can be played on the TV without damaging it.
When taking a short break, place the game on pause and turn the TV off until you are ready to play again.
If you are not sure about your TV, contact the manufacturer of the TV for more information.
Neither Nintendo nor any of Nintendo's licensees will be liable for any damage to your TV.

Projection TVs (front and rear):
Due to their design, front and rear projection TVs can be more susceptible to image retention. Remember to be sure to review all documentation included with your TV to find out whether video games can be played on your TV without damaging it.

High-Definition TV's (HDTV):
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