Question about Tomtom GO 300 GPS Receiver

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No maps when i turn one my tomtom one,the screen says "no maps found", and it will not do anything else can you help me ?? brian

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  • 1,029 Answers

You probably have a directory on your Storage Card called \Storage Card\My Documents\Map_Name

copy the Map_Name folder to the root of your Storage Card

so you have \Storage Card\Map_Name

restart TomTom and it should pick up the map back. if this didnt work then probably the card directory where the map is stored may corrupt or unreadable try reinstalling the map
at least this has worked in many tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.

You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored
please let me Know if this has worked for you.hope this helps pls apprecite by rating as fixyaa thanks and Godbless

Posted on Nov 23, 2008

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Posted on Jan 02, 2017

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Screen reads"no maps found"


I found this article online, and it may work for you:

"Ok this has worked on at least four tomtom one’s
And one xl’s that i have tried,
First of all connect your tomtom to your computer.
making sure your online,Go to log on.
if you’ve not created an account create one now.
If you’ve had to create an account restart tomtom home.


You should have the tomtom home screen in front of you,
Now even if tomtom home is showing you logged in, ignore
this click your email adderss in the top right hand side of the screen
and log in again and click continue.
Then click Device/disconnect device.
Now your tomtom will update itself and your maps will be restored"

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The problem with that approach is that you cannot transfer maps from another device onto yours without product key activation codes. This is to prevent piracy or abuse of maps on individual devices.

Did you find a good solution?

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Hi Steve de may.

Try removing your SD card and inserting again. If the problem persists then I recommend you use your backed up copy to restore the SD card. You did make a back up on your PC, right?

The other possibility is that in the preferences section of you tom tom the wrong map has been selected or a map that it cannot read has been loaded. Remember newly purchased maps must be activated first before use.

I made a copy of may original SD card and use that in my tomtom. If anything goes wrong, I can always restore it from the original. I also made a copy on my PC using the Tomtom "Home" application.

Hope this helps.

Regards,

Spare head 2.

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The problem is caused by a version mismatch between the Application version and the Map Version. They must both be the same. For example, if the TomTom has not had the application updated, but you updated the maps, the TomTom will not know how to read the file.

Make sure that if you are trying to use a version 815 map, that you are using a version 8.XXX application too. I had to upload two application version changes before I could read the new USA maps.

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