Question about HP Pavilion ze4300 Notebook

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Dead computer I have an HP Pavilion notebook model ze4805us. After attempting to install windows service pack 3 (which didn't install), the installation package advised that I may have problems with my computer afterwards. I was able to connect to the internet (at least according to the taskba) but actual connection that was on the screen would not work. I finally found some damaged files. I contacted HP, who recommended I use 2 zips files - the 2nd of which flashed the bios. When I installed (or tried to) the bios update, the computer just sat there running with (eventually) a black screen for over an hour. I contacted HP again, who advised me to turn it off, and turn it back on. It wouldn't turn off. I was advised to remove the battery, disconnect from AC, remove the memory, and hold down on the power button for 30-60 secs. I reinstalled the memory, and battery, and now it is a paperweight. It still won't turn on, and when I put the ac cord to it - the light doesn't even light up for charging. It sounds like it was shorted. I hate to buy another computer, and due to the info on the drive, I don't want to sell it as there are too many personal items of personal information on my computer - banking, etc. Please advise what to do. (Also where to get a motherboard cheap if that is what is needed). Thank you so much. (All HP said was 'I understand your concern' after I advised them that what they told me to do ruined the computer.

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  • CPO109 Nov 30, 2008

    ok, I finally got it out, and put my computer back together - it still doesn't work. How do I upgrade the motherboard to bypass this issue (if it is the motherboard)?

  • CPO109 Dec 22, 2008

    I removed the CMOS battery (it was SOLDERED to the battery holder), and resoldered it.  It is still dead.  Do you think I need a motherboard or a power supply - I am trying to keep it cheap and don't want to buy something I don't need.


    Thanks for your help, tho'.

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It sounds to me like the machine is dead.
The hard drive is an easy problem to fix, though.
There are adapters which allow you to access the files from a separate computer. The slickest and cheapest option is a Notebook IDE adapter to desktop IDE adapter. I found one on ebay for about $5.
If you have a good desktop unit, put the drive on an IDE channel of its own and boot into windows. Then it should come up as a separate drive (probably E or F depending on how many devices you have) From there you can copy files from it, or format it or whatever you need.
If you are going to get rid of it, I would re-partition it just to be safe.
tgvern

Posted on Dec 22, 2008

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Remove your cmos cell for 15 minutes from mother bord of laptop.
it is one round cell.then reficx again .also reasttch baattery.
then start.i think your laptop has not serious pro.
try

Posted on Nov 23, 2008

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07159&lc=en&dlc=en&cc=us&product=1127351&rule=24868&lang=en#

This should help you also

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On March 6, 2008 Microsoft released Service Pack 3 (SP3) for Windows XP. Service Pack 3 contains all of the important Windows updates from previous service packs as well as additional updates that were released after Service Pack 2. To install Windows XP Service Pack 3 from the Internet on a home desktop computer use the Windows Update feature. CAUTION: If you have an HP Pavilion, HP Media Center or Compaq Presario desktop computer that has an AMD processor, your PC might encounter a startup problem after installing SP3 (or SP3 will not download from Windows Update). Before attempting to install SP3, install sp37394 - Microsoft Windows XP SP3 Upgrade Utility for systems with AMD processors . For more information, the following support articles from the Microsoft Web site can help: 322389 - How to obtain the latest Windows XP service pack (in English) 936929 - Release notes for Windows XP Service Pack 3 (in English) NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.

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