Question about Vtech V.Smile TV Learning System

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V smile learning game

We plug it into tv via scart lead but have no picture on tv we have sound but no picture i have also tried plugiing it into the video via the red white and yellow leads but still have no picture the unit is new only just bought it.can you please help

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  • djml May 24, 2009

    Vtech V.Smile TV Learning System
    There is sound but no picture.

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Make sure the power cord is plugged in and that the red/white/yellow cables are plugged properly into the TV. Also, as you plug the red/white/yellow cables into the TV, make sure you turn the TV to the right channel - it is different for every TV. For instance, the red/white/yellow on the front of my Sony is labelled Video 2 - yours might be labelled FRONT, AUX, or something else.
Also, you mentioned SCART. If your TV is in Europe, and the unit you have was designed for the US, the power supply isn't going to power the unit without an additional transformer. Also, the US models might have a native color system that is incompatible with PAL.
Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Posted on Jan 04, 2009

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