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Problem installing kaspersky

I have unistalled avg8 from my laptop but when i was trying to install kaspersky it was not getting installed its showing that incompatible software avg8 is intall on your computer uninstall it.but i have unistalled everything related to avg8.please tell me what to do

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Or you could use the avg removal tool, or total uninstall 5

Posted on Apr 25, 2009

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Open registry editor and delete the registry values belonging to avg... search using keyword avg etc etc and delete them... usually registry is used to find what all software are present..

Posted on Nov 23, 2008

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4 Answers

Removal of AVG8


Try bootin to safe mode by pressing F8 on turning on the system then try to uninstall by going into the control panel [Programs(vista)/Add or Remove Programs(XP)]

By doing this you will be able to uninstall the AVG anti virus.
Then restart and the system will boot in normal mode then install Kaspersky. Never have 2 anti virus in a system. Just a word of caution.
Cheers !

Aug 29, 2009 | Acer Aspire 3000 Notebook

1 Answer

My AVG is conflicting with my installing Kaspersky.


you might not have uninstalled AVG .instead you could have deleted the AVG folder.
AVg components are still there in the registry.if you didnt uninstall it ,install AVG once more and uninstall it manually.
if its not working remove AVG components from registry
here are the instrucions:
To remove the AVG registry entries, open Registry Editor (Start-> Run-> Regedit). In the registry editor, navigate to the entries mentioned below,

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG7Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG6INSTALL

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG8Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\AVG\Avg8

Right click on these entries and then delete them. If you are not comfortable about deleting registry entries, you can use a free registry cleaner. If you are using a 64 bit machine, then these are the entries to be removed.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG7Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG6INSTALL

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG8Uninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AVG\Avg8


Once these entries are removed, Kaspersky installation will be completed normally. Alternatively you can also use the AVG cleaner or Kaspersky removal tool for AVG8.

Jul 21, 2009 | Microsoft Windows XP Home Edition

2 Answers

I am not able to install kaspersky security software into my system, it says you have to delete avg8, i tried everything till now, avg8 is not in my system. how to i install this kaspersky or uninstall...


Kaspersky tells you whether this is because at some point that was installed on the PC AVG8, but is unlikely to be removed either. I recommend you look for the installation of AVG8, install and then uninstall icon from the Add / Remove Programs control panel. This should eliminate all traces that may remain in the system of AVG.

After this reboot the PC and can install Kaspersky without any problem.

May 13, 2009 | Internet Avg AVG Security V8.0 WIN - 2...

1 Answer

Kaspersky over AVG8


Even though you uninstalled AVG from the computer (I'm guessing using Add/Remove Programs), there is probabky some files and possibly a quarantine folder that is still on the computer that was not removed which is making Kaspersky think that AVG is still on the computer.

You can download and run an AVG Remover Tool from here: http://www.avg.com/download-tools

Also check C:\Program Files folder for an AVG folder, and even do a Windows search for AVG and remove the folders left behind.

And if you are comfortable going into the registry, you can look in there for left over AVG keys, but hopefully the AVG Remover Tool will take care of it all for you.

Apr 16, 2009 | Dell Computers & Internet

1 Answer

Can't install kaspersky beacause avg8 not uninstalled


u must have not properly uninstalled AVG properly, remove it from registry also. If you cant do it try any uninstaller software to remove avg completely

Dec 19, 2008 | Computers & Internet

4 Answers

I am trying to install Kaspersky and I can't because it is asking to remove the program named AVG8. I tried to with the advice posted on your website but it still is not working.


The first thing you should be aware of is that running two (or more) anti-viruses is often a receipe for disaster. Never install Kaspersky without uninstalling previous installations of anti-virus software, it's not recommended by Kaspersky:http://www.kaspersky.com/faq?chapter=17070...p;qid=169326413.

General removal instructions:

1.Uninstall the anti-virus(es) you have installed via add/remove programsin the controlpanel, then reboot after the uninstall is finished.

2.Next you delete the folder most likely left behind after the uninstall,use explorer to open "Program files" and delete the folder of yourprevious AV, if you get a "In use by other persons or programs" thentry to use a program called Unlocker(free), simply rightclick on the folder and choose "Unlocker" for youroptions to appear. Very useful tool for difficult files/folders btw.You can also use "Search" in Windows to hunt down & delete anyfiles/folders still there after an uninstall. Another thing you coulddo at this stage, is to run a tracks-eraser to remove files not usedand just using HD space, two free tools are: CCleaner (both builds with the Yahoo toolbar and versions without this)

3.Now would be a good time to use a registry cleaner, there are manydifferent vendors, but the one which i find most thorough and safe is RegSupremerun it (use normalmode only, not aggressive), when finished scanningyou rightclick and select "All", then you click "Fix" at the bottom, itwill ask you if you wish to make a backup and you do, just to be safe.

Mostvendors make removal-tools for use after removal via add/removeprograms to remove registry entries/folders, you can contact thesupport of the AV in question for a copy.


Removing Norton (even when it is already uninstalled via add/remove programs)

Nortonremnants is often a source of problems when installing Kaspersky, theseproblems can vary from small and perhaps unnoticed by the user tryingKaspersky for the first time and therefore thinking that it is normalfor Kaspersky to be a little heavy because this is what he/she reads onsome forums, to very severe slowdowns prompting the user to perhapseither contact support or post here at the forum.

Well, the goodnews is that Norton make some very good removal-tools and if you followthe suggestions below, even if they may seem overkill to you, then abetter experience with Kaspersky can almost be guaranteed and withbetter overall system performance to follow in most cases too!

The"bad" news is that you have to uinstall not only Norton AV, alsoSystemWorks, firewall and antispam if you use any of these (these canbe installed again when everything is done, just not Norton AV ofcourse!), however your patience and hardwork will be rewarded with amuch better systemperformance.

If you had 2003-2007 installed you will need the Norton removaltool. You download the tool from here.

You are also encouraged to use a general registry cleaner like RegSupreme,this will find and remove a lot of things so don't be alarmed if thenumber of problems found after the scan is several hundreds, thisnormal, most of them is harmless, but there will also be some which isfrom old installations uninstalled long ago, just let it fixeverything, it will ask if you want to backup and you want this, justin case. Download a fresh copy of Microsoft Windows Script for XP .......or Microsoft Windows Script for W2000 (Vista users should skip this step), Norton sometimes messes with this during an uninstall, so you may as well update this too.

1. Now you uninstall Norton via add/remove programs in the controlpanel, then reboot after the uninstall is finished.

2.Next you delete the folder most likely left behind after the uninstall,use explorer to open "Program files" and delete the folder of yourprevious AV, if you get a "In use by other persons or programs" thentry to use a program called Unlocker(Free), simply rightclick on the folder and choose "Unlocker" for youroptions to appear. Very useful tool for difficult files/folders btw.You may find folders from programs you have deleted long ago, you mightas well delete them while you are in there anyway. You can also use"Search" in Windows to hunt down & delete any files/folders stillthere after an uninstall

3. Now you run the Norton removal-tool.

4.Run RegSupreme (use normalmode only, not aggressive) and fix what itfinds. (rightclick after scan is finished and select "All", then click"Fix" at the bottom or rightclick again & select "Fix")

5. Reinstall Microsoft Windows Script and reboot. You're now finished and can install Kaspersky. (Vista users should skip this step)




ALso seee

http://forum.kaspersky.com/index.php?showtopic=73929&hl=



http://forum.kaspersky.com/index.php?showtopic=72366




Best regards,



Dec 04, 2008 | Acer Aspire 3000 Notebook

2 Answers

Cannot uninstall avg 8 completely


I have had AVG for a long time and it beats any antivirus i have ever had. but if you really want to remove it, use the add/remove programs, or go to the star menu, programs, AVG folder and select the UN-installer. once removed, then try again to install the new one. Make sure to select ( remove Virus Vault ) in the option when un-installing AVG.

If your still getting issues, go into C: and delete any remaing AVG system folders that may be left behind.

Good luck

Dec 01, 2008 | Packard Bell Easy One Silver 2120 Notebook

2 Answers

AVG8


Restart your computer in safe mode (hold <F8> and then unistall AVG you will be good after that
LB

Oct 25, 2008 | Computers & Internet

14 Answers

I can't remove AVG8.0 from my computer


Hi
Thanks for the solution for the removal of the offending avg8 problem. I was immediately able to install the kaspersky program, after deleting the remains of the avg8 program,you guys are great, will contact you again if need be .
Best regards Ian

May 25, 2008 | Acer Aspire 3000 Notebook

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