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Problem installing kaspersky

I have unistalled avg8 from my laptop but when i was trying to install kaspersky it was not getting installed its showing that incompatible software avg8 is intall on your computer uninstall it.but i have unistalled everything related to avg8.please tell me what to do

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Or you could use the avg removal tool, or total uninstall 5

Posted on Apr 25, 2009

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Open registry editor and delete the registry values belonging to avg... search using keyword avg etc etc and delete them... usually registry is used to find what all software are present..

Posted on Nov 23, 2008

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I can't reboot my laptop after installing the antivirus.i had clicked reboot later before this but when i'm installing again, it just stated installing almost completed but i have waiting for


Boot to safe mode with networking, download the Kaspersky Removal Tool at : http://support.kaspersky.com/1464, remove Kaspersky, reboot and reinstall. Question, What Antivirus did you have originally? Did you use the Anti Virus Removal Tool to remove it before installing Kaspersky? Most Anti Virus use a Removal Tool, obtained from the makers website. It's advised to remove Anti Virus completely with the Removal Tool before installing another.

Jan 25, 2013 | Dell Inspiron PC Laptops

1 Answer

I HAVE AN ACER LAPTOP RUNNING WINDOWS VISTA HOME EDITION WITH 3GBs OF RAM. WHEN I INSTALL KASPERSKY, IT TELLS ME THAT I NEED TO UNINSTALL MACAFEE WHICH I CAN'T FIND IN MY INSTALL/UNINSTALL PROGRAMS....


hi, remove the security center. then click start and go to your applications list and look for macaffee there. if it is listed click that and you'll get a list macaffee program components, including an un-install, use that. this should work. removing macaffee can be a real pain. as far as catching malware forget it, macaffee antivirus couldn't catch a cold. manufactures love to provide it on new computers and internet providers offer it free but it is real junk. now your kaspersky is a good program but it costs money and is far from perfect. i have been using AVG free since microsoft released XP back in 2001. like the name says it is free and has done it's job admirably for me and my clients. team up with good free antiadware like " IObit security 360" and your machine will be as well protected as your would be with most security system that have annual fees. try cnet's download.com to find your freeware.
hope this helped, aokcmpter

Jul 23, 2010 | Apevia Acer Aspire AS6530-5514 Laptop

4 Answers

Removal of AVG8


Try bootin to safe mode by pressing F8 on turning on the system then try to uninstall by going into the control panel [Programs(vista)/Add or Remove Programs(XP)]

By doing this you will be able to uninstall the AVG anti virus.
Then restart and the system will boot in normal mode then install Kaspersky. Never have 2 anti virus in a system. Just a word of caution.
Cheers !

Aug 29, 2009 | Acer Aspire 3000 Notebook

2 Answers

Hijack taskmanag and hijack regedit removing


to repair it you need to install autorun eater.
download here: http://www.softpedia.com/get/Security/Secure-cleaning/Autorun-Eater.shtml
install and it will scan.
also suggested to install avira, bitdefender or mcafee(trial also work).
after install.
restart: press f8 you will enter safe mood. in the safe mood you will see a icon on your taskbar name by mcdonald(the autorun eater software. right click and selct repair task manager, right click again selecr repair regedit and do the same thing select repair folder option.

after that wait untill about 30 minutes(autorun eater to finish scan)

to repair other like no desktop icon download the repair utilities here:
http://www.kellys-korner-xp.com/taskbarplus!.htm

Jan 27, 2009 | Dell Latitude D600 Notebook

4 Answers

I am trying to install Kaspersky and I can't because it is asking to remove the program named AVG8. I tried to with the advice posted on your website but it still is not working.


The first thing you should be aware of is that running two (or more) anti-viruses is often a receipe for disaster. Never install Kaspersky without uninstalling previous installations of anti-virus software, it's not recommended by Kaspersky:http://www.kaspersky.com/faq?chapter=17070...p;qid=169326413.

General removal instructions:

1.Uninstall the anti-virus(es) you have installed via add/remove programsin the controlpanel, then reboot after the uninstall is finished.

2.Next you delete the folder most likely left behind after the uninstall,use explorer to open "Program files" and delete the folder of yourprevious AV, if you get a "In use by other persons or programs" thentry to use a program called Unlocker(free), simply rightclick on the folder and choose "Unlocker" for youroptions to appear. Very useful tool for difficult files/folders btw.You can also use "Search" in Windows to hunt down & delete anyfiles/folders still there after an uninstall. Another thing you coulddo at this stage, is to run a tracks-eraser to remove files not usedand just using HD space, two free tools are: CCleaner (both builds with the Yahoo toolbar and versions without this)

3.Now would be a good time to use a registry cleaner, there are manydifferent vendors, but the one which i find most thorough and safe is RegSupremerun it (use normalmode only, not aggressive), when finished scanningyou rightclick and select "All", then you click "Fix" at the bottom, itwill ask you if you wish to make a backup and you do, just to be safe.

Mostvendors make removal-tools for use after removal via add/removeprograms to remove registry entries/folders, you can contact thesupport of the AV in question for a copy.


Removing Norton (even when it is already uninstalled via add/remove programs)

Nortonremnants is often a source of problems when installing Kaspersky, theseproblems can vary from small and perhaps unnoticed by the user tryingKaspersky for the first time and therefore thinking that it is normalfor Kaspersky to be a little heavy because this is what he/she reads onsome forums, to very severe slowdowns prompting the user to perhapseither contact support or post here at the forum.

Well, the goodnews is that Norton make some very good removal-tools and if you followthe suggestions below, even if they may seem overkill to you, then abetter experience with Kaspersky can almost be guaranteed and withbetter overall system performance to follow in most cases too!

The"bad" news is that you have to uinstall not only Norton AV, alsoSystemWorks, firewall and antispam if you use any of these (these canbe installed again when everything is done, just not Norton AV ofcourse!), however your patience and hardwork will be rewarded with amuch better systemperformance.

If you had 2003-2007 installed you will need the Norton removaltool. You download the tool from here.

You are also encouraged to use a general registry cleaner like RegSupreme,this will find and remove a lot of things so don't be alarmed if thenumber of problems found after the scan is several hundreds, thisnormal, most of them is harmless, but there will also be some which isfrom old installations uninstalled long ago, just let it fixeverything, it will ask if you want to backup and you want this, justin case. Download a fresh copy of Microsoft Windows Script for XP .......or Microsoft Windows Script for W2000 (Vista users should skip this step), Norton sometimes messes with this during an uninstall, so you may as well update this too.

1. Now you uninstall Norton via add/remove programs in the controlpanel, then reboot after the uninstall is finished.

2.Next you delete the folder most likely left behind after the uninstall,use explorer to open "Program files" and delete the folder of yourprevious AV, if you get a "In use by other persons or programs" thentry to use a program called Unlocker(Free), simply rightclick on the folder and choose "Unlocker" for youroptions to appear. Very useful tool for difficult files/folders btw.You may find folders from programs you have deleted long ago, you mightas well delete them while you are in there anyway. You can also use"Search" in Windows to hunt down & delete any files/folders stillthere after an uninstall

3. Now you run the Norton removal-tool.

4.Run RegSupreme (use normalmode only, not aggressive) and fix what itfinds. (rightclick after scan is finished and select "All", then click"Fix" at the bottom or rightclick again & select "Fix")

5. Reinstall Microsoft Windows Script and reboot. You're now finished and can install Kaspersky. (Vista users should skip this step)




ALso seee

http://forum.kaspersky.com/index.php?showtopic=73929&hl=



http://forum.kaspersky.com/index.php?showtopic=72366




Best regards,



Dec 04, 2008 | Acer Aspire 3000 Notebook

1 Answer

I can't remove AVG8.0 from my computer I can't remove avg8, I have already uninstall avg8, but when I want to install Kapersky, the instalation is cancelled. Why is this happening?


Use the AVG Uninstaller that must have got installed when you installed the program.

Also, there may be an option to automatically delete the other anti-virus in the Kapersky Installer. I have done that when I was installing Norton 360. I had Windows Defender which conflicted.

It deleted automatically after I confirmed and Norton installed without any other problem. Actually Norton is better and more used worldwide than any other.

I suggest Norton AntiVirus or Internet Security.

Dec 04, 2008 | Compaq Armada M700 Notebook

2 Answers

Cannot uninstall avg 8 completely


I have had AVG for a long time and it beats any antivirus i have ever had. but if you really want to remove it, use the add/remove programs, or go to the star menu, programs, AVG folder and select the UN-installer. once removed, then try again to install the new one. Make sure to select ( remove Virus Vault ) in the option when un-installing AVG.

If your still getting issues, go into C: and delete any remaing AVG system folders that may be left behind.

Good luck

Dec 01, 2008 | Packard Bell Easy One Silver 2120 Notebook

14 Answers

I can't remove AVG8.0 from my computer


Hi
Thanks for the solution for the removal of the offending avg8 problem. I was immediately able to install the kaspersky program, after deleting the remains of the avg8 program,you guys are great, will contact you again if need be .
Best regards Ian

May 25, 2008 | Acer Aspire 3000 Notebook

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