Question about SimpleTech SimpleDrive 160 GB External USB 2.0 Hard Drive

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Simpletech external 500GB HDD with external power not detected

Bought a 500GB external HDD with external power source and USB connection. Saved my data, now when i connect it back, it cannot be detected. Please help. i have windows xp. I tried restrating the comp many times and also with other usb cables but did not help.

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  • rehmanmehmoo Nov 23, 2008

    i found many comments on this website, so perhapsps some expert can help me with it.

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Windows likes to mess with drive letters. Sometimes if you've plugged in another u.s.b. device, Windows will mis-assign the drive letter. Try this:

  1. Log on as Administrator or as a member of the Administrators group.
  2. Click Start, click Control Panel, and then click Performance and Maintenance.

    Note If you do not see Performance and Maintenance, go to step 3. Performance and Maintenance appears in Control Panel only if you use Category view. If you use Classic view, Performance and Maintenance does not appear.
  3. Click Administrative Tools, double-click Computer Management, and then click Disk Management in the left pane.
  4. Right-click the drive, the partition, the logical drive, or the volume that you want to assign a drive letter to, and then click Change Drive Letter and Paths.
  5. Click Add.
  6. Click Assign the following drive letter if it is not already selected, and then either accept the default drive letter or click the drive letter that you want to use.
  7. Click OK.
I'm pretty sure this will fix the problem. If not try us again at Fixya.com

Posted on Jan 26, 2009

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Won't link to my computer and flashing red light inside.


Is this a new one or have you used it for some time? If it is a new one, it might not be getting enough power to work.
If you connect it through a USB hub, disconnect the hub. Connect the HDD directly to the computer and see.
If it doesn't work, find a USB cable with two USB jacks on one side. Connect both to USB ports at the back of the computer (and of course, connect the other end to the HDD) and see.

Best of luck!

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You may have a power supply that is defective or is failing. Try another power supply, 12V, 2A, center pin positive.

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I have dell inspiron 1720 operating system is vista. i installed the disk for my SimpleTech 160GB External Hard Drive USB 2.0. the drive is not showing up on my computer (i have tried using all the usb...


If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismantle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not recognized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues',
Only attempt this option if you have important information saved in it, you will find that you will be charged by your product makers for retrieval of any information saved on your product.
Thumbs up please if it's any use to you Thank you.

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If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismantle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not recognized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues',
Only attempt this option if you have important information saved in it, you will find that you will be charged by your product makers for retrieval of any information saved on your product.
Thumbs up please if it's any use to you Thank you.

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Hello there...

Looks like your HDD is having mechanical problem, this could happen due to a shock (dropped or bumped maybe?) which can cause your HDD I/O head loose from its track.

My advice is start backup you important data when you can access you HDD and prepare a HDD replacement.

hope that helps... :D

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1 Answer

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Actually the simpletech dosent need power adapters so u dont need to check for adapters and if you are connecting to usb2 port the power should be embaded so just connect the single usb cable not the both if using usb 1 then connect the both usb cable to usb port if u have already done this please try to change the usb cables wich is connecting the hdd and the pc something wrog in the cable for sure
thanks

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1 Answer

PC cant detect my Simpletech 500gb hard drive


well..you can 'see' it on the my computer, right? welll, then perhaps you'll check the usb cable, no?

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Simpletech 500 gig usb plug in hard drive


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Try it on another PC.
Check the power supply if it is operated from an external power supply.
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