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Lg cookie music downloaded in mp3 & wma format seemms ok then error failed unsupported file

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  • Anonymous Dec 02, 2008

    I just put some music onto My LG cookie, and they played to start with, then all of a sudden a pop up came up when i selected a song saying " Unsupported File"

  • Anonymous Dec 15, 2008

    i have the same problem, and also with the default sounds

  • Anonymous Dec 25, 2008

    how to put songs on a LG (kp500)

  • Anonymous Jan 03, 2009

    i sort og have the same problem but i just cant buy songs onto my lg cookie. i have set up the LG PC Suit but it WONT WORK :^ (

  • monty casino Jan 10, 2009

    Unsupported file errors ?To continue this problem. Having sync`d my cookie and download wma files ,the same error occurs `unsupported file`. I acted on taking the battery out, this was short term as a track played, then failed on a second playing. Please advise .Thanks.

  • Anonymous Feb 22, 2009

    eugh. just bought one of these phones, installed the software off the minidisc that came with it, put all my music on the music library, and it doesnt go on the bloody thing :@! its really p***ing me off atm...

  • Anonymous Apr 03, 2009

    i have the same problem and i have tried everything but it doesnt work i deleted all the files and put some new ones back on and i took the bettery out but it didnt work :(

  • Anonymous May 01, 2009

    i have the same problem plz help if u know how 2 put music on coz ive looked everywhere and cant find how. im guessing u need a memory card but i dont know. do u need a memory card? many thanks

  • Anonymous May 02, 2009

    all your ideas r rubbish!Ive got one here with me now and they all dont work RUBBISH!!!!

  • Anonymous May 15, 2009

    i put the wire into my LG phone and t comes up with something and cant put songs on my phone for some reasom

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Connect as mass storage device (you may need to change the connection setting - LG Cookie is Settings > Connectivity > USB Connection Mode > Mass Storage)

Plug USB cable into phone and computer.

Copy music tracks manually.

The Cookie stores info about each track, if you modify the track names etc I've found you need to reset the phone for the changes to be accepted.

I have a memory card (they're not expensive really) and copy my music direct to the card via a USB card reader. For the Cookie you will need to make sure the track number is included in the MP3 track Title (not just the filename) so the tracks are listed correctly. I use a program called MP3Tag, which is daunting at first but I find very useful - stick with it..!

Posted on Oct 01, 2009

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I HAD THE SAME PROBLEM! All i did was take the battery out and put it back in :) hope it works for everyone else with the same problem.

Posted on Dec 23, 2008

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Thanks Tythorn, your solution has worked for me!

I have been pulling my hair out with this phone for days. I could get an album or two on to it and then must have transferred a file it didn't like and from then on it errors on all files, saying they are unsupported. I was about to take it back to the shop in disgust today, but just saw your post. Tried your solution and, as incredible as it seems, taking the battery out and putting it back in does seem to solve the problem! All files recognised and playing again.

I am now going to test transferring a protected file. So far I have only transferred unprotected files thinking this was the problem.

Posted on Jan 04, 2009

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If you cant put songs on your phone, before you plug it in, go to settings, connecivity, usb connections, then click music sync...... hope this helps !

Posted on Jul 28, 2009

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I have installed the mini disc and everything and it says my fone isnt connected tryed everything someone plz help me...

Posted on Sep 19, 2009

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I have this phone but dont use the software to transfer music, i download then transfer from saved limewire files through a USB Bluetooth to my phone. All transfers work apart from every now and then you get one or two that say unprotected files that cant delete but i take my battery out then everything is fine.

Posted on May 09, 2010

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I want like music to dowlod on my mobile when any one call me

Posted on Mar 28, 2010

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