Question about HP Office Equipment & Supplies
I had the same problem. I tried to install my new HP Photosmart 8550 printer onto my HP desktop, I am running on Vista 64 bit. Kept getting fatal error MSI.dot4wrp40 over and over again. Upset that my Windows installer was corrupted. I search the internet for this error and realized that this only comes up with NEW HP Printers and scanners. I went to Epson's website and downloaded a driver for one of their photo printers and downloaded the driver for the Epson Stylus Photo1400 Vista 64 bit driver, and guess what it installed I went and bought this printer and I am up and running again. Sorry HP I am jumping ship. The week before I tired to install this HP printer, I installed Print Shop Pro Publisher 23, Blackberry desktop, and Canon digital utilities which in fact all use Window Installer. All installed with no problem, and they are all working. I believe this error message has to be a conflict between HP and Microsoft's 64 bit OS only.... Google THIS ERROR and you will notice only HP comes up.
Posted on Jan 14, 2010
The same problem occured with my new C7280 All-in one. Tried to install on another PC and this worked. So it seems there is a problem in the Windows software System32 on the first PC (both XP).
Of course the HP software is should be able to solve this...
Posted on Nov 07, 2008
Very simple.Insert the printer installation software cd
First right click your cd drive and select open then go into the folder called util.
Then go into the folder called "CCC".
In that select uninstallation l3
once this uninstallation completes.
go into Local Disk C:\program files\hp\
and delete the digital imaging folder as much as can be deleted.
restart the computer.
goto hp.com and download the software for officejet 6500
After downloading it run it and when the type of uninstallation comes select advanced.
Next select custom installation and uncheck.
Hp Customer Participation Program
Hp Web Printing.
click on next first select usb installation and click on next(irrespective of whether it is a usb or wireless connection).
click on next and dont plug in the usb cable.
at the bottom there will be a box that says check this box if you want to connect your device later.
click on next.
the installation will finish.
Now insert your printer software installation cd and click on add a device or install and now you can choose your type of printer connection and your issue will be resolved.
" by nalin_elliot
if fails, yet try this free util for windows install repair tool on these syte
Posted on Jun 06, 2010
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Posted on Jan 02, 2017
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