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Acer Aspire 5250 startup failure

When switching the laptop on it goes to the acer touquoise screen - startup repair box then searches for solutions but the search always comes back saying it cannot repair this computor automatically. I Have run a diagnostic check but that comes back clear - can't get any further can that - any ideas?

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I have an acer laptop 5920, when I start the machine it goes on to a windows error recovery screen. When I enter launch startup repair, the screen goes blank then returns to display the same error screen.

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