a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Frequently, if you use low temperature washes most of the time, a layer of grease (sounds yukky) builds up in all washing machines. The way around this is to find some clothes (boiler suits or overalls would do) which require high-temperature washes to remove grease and run these through at a high temperature wash for a couple of washes, using both detergent and washing soda (Na2CO3, sodium carbonate). The sodium carbonate will dissolve the grease, both on the clothes and the washing machine.
WASH PERFORMANCE INFORMATION
Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature
according to soil type. For example, blood and mud are better washed in cold water, while sweat
and oil based soil wash better in warmer water. Loads made up of articles of varying sizes will
wash better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent
than soft water.
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading the washer can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the
instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
9.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
9.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that the machine be periodically filled with hot water, plus
detergent and left to soak.
9.7 Dye Transfer
Wash and dry non-colorfast clothes separately. Non colorfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load the machine by wrapping clothes around the agitator.
water level is automatically set and adjusted for volume and type of clothing. (at a low level, below the bottom of the door) If you select a delicate cycle, the water level will be slighly higher. These water levels are all that is required to clean in these machines. Take that into account when adding your laundry detergent. Old top load machines used 40 or more gallons per cycle. Your machine uses about 13 gallons, so you should only be using 1 to 2 tablespoons of HE laundry detergent per load. (only 1 teaspoon of fabric softner if you use it)
Were the settings appropriate for the clothing?
The settings on the machine should be set properly for the load. Different fabric types require different wash/rinse temperatures, spin speeds, and wash times. Always follow the instructions printed on the fabric care label. The soil level needs to be set in accordance with the load type. Heavily soiled clothing will not come clean with a light soil level setting.
Was the proper detergent used?
If too much detergent is used, or non-HE detergent is used, the machine will not wash properly. Too many suds present during a wash decreases tumbling action and will not rinse out well. Furthermore, detergent residue built up in the machine over time will deposit extra detergent on clothes and deposit soil back into clothing.
Was the washer overloaded?
If the machine is overloaded, the machine will not wash and rinse properly. When the washer is overloaded, the clothes have no room to tumble, and the cleaning performance of the washer is reduced. In addition, when the clothes are packed tightly inside the drum the detergent and water will not distribute evenly throughout the items.
Front loaders require regular maintenance to ensure optimum performance. If this maintenance is not followed, residue can accumulate in the drum resulting in detergent and soil being deposited back into clothing. This can also lead to odor and other issues. Perform the required maintenance regularly (once or twice a month).
Washer temperature sensors and water level settings The temperature of your washer's water varies with your laundry care needs. Standard washer models typically feature three temperature settings: Hot/Cold, Warm/Cold, and Cold/Cold—and higher-end models often offer as many as six or seven temperature settings. Temperature plays a key role in the effectiveness of your detergent—pairing the right detergent with the right setting for your fabrics and soil is important, as this will help reduce damage, prevent detergent residue, and provide the best wash across fabric types. For the best fabric care, look for washing machines with automatic temperature control (ATC). A sensor will control water temperature and ensure cold washes are above 60 degrees (F) to dissolve detergents, and warm washes do not exceed 93 degrees (F) to help prevent shrinking and bleeding.
The amount of water you use for each load also affects washer performance. Doing laundry is a bit like a science project. You need to make sure you are using the right volume of water, with the proper amount of detergent based on the dirt level of the laundry being cleaned. Too much of one component can result in a less-than-perfect outcome. Standard washing machines allow you to select water levels for different size loads, but some models offer more water-level options. Washers with automatic water levels use sensors to determine load size and adjust water level for best cleaning and rinsing performance. You will generally find these options in higher-priced top-loading washers. A benefit of front-loading washing machines is that most come with this automatic water-leveling feature.
Whirlpool® AccuWash™ temperature control sensor provides a temperature-controlled wash.
this is an article from the whirpool website, u can get a manual printed or downloaded by going to whirlpool.com and going to owners center and typing in ur model number.......
I completely understand your dilemma as I have the same problem with my HE3. I was so frustrated I called a service tech out before my warranty expired and he told me the #1 complaint about these washers is that they don't get the clothes clean. I was surprised at his honesty! He told me to get a water softener and to use hot water but said nothing about clothes that are supposed to be washed in cold water. I asked him how to adjust the water level and he said the sensor is not adjustable but I have been unable to find out if these is true. I agree with you and believe it's because they use too little water. I have come to absolutely hate this washing machine for many reasons. When washing anything long (jeans, pants, long-sleeve shirts, etc) it literally ties the whole load into a clothes knot. You can grab one item and pull the whole load out because it's a huge knot ball. So tell me, how do the clothes get clean (or properly rinse) when they are in a ball and unable to freely move through the water (which isn't there) in the bottom of the tub? Another problem is that it takes a MINIMUM of 3-4 rinse cycles to get the detergent out of the clothes...yes, I use HE detergent. Here's what I do. I use the 'add a garment feature' to interrupt the cycle after the washer has filled. Then I add about 2-3 gallons of additional water to both the wash and 1st/2nd rinse cycles. This has helped immensely but leads to two more reasons I hate the machine. First, that makes it extremely high maintenance to stand waiting for the moment to add water. Second, when adding the additional water, clothes have a tendency to get caught between the rubber gasket and wash tub where they can sit during the entire cycle not getting clean. On the up side I can say I've never had a mechanical problem with the machine. I am sorry and wish I could help more.
No. Water level is not user adjustable. The washer will automatically put in the correct amount (about 3 inches in the bottom of the tub) and adjust for load size and type. This level is all that is needed. The reason the clothes are hardly wet at the end of the cycle is due to the high spin speed (compared to almost all top loading machines). If you want to see how wet the clothes really are, pause the machine mid cycle and the door will unlock and you can see, or select a "no spin" option and see at the end of that cycle. You will use about 12 gallons of water for a large load, vs. about 45 for a top loading machine, so remember to adjust your soap and fabric softener use accordingly. ( one tablespoon detergent and one teaspoon fabric softener maximum per load)
Have you moved or has where your water treatment facility changed? Changes in the hardness of the water can cause detergents not to react well. A hard water test is easily picked up at the hardware store. I had a similar problem changing from well water to public system.