Hi, after following all ASKO advices to have a good working dishwasher ( good detergent, good rinsing product, filter cleaning, spray unclogging, etc..) my dishwasher still doesn't wash, and I think that the water does not circulate well throughout. Please can you let me know what manipulation I should do to reset all settings of water level to the default settings.
model D3350 PC upgrade type DW20.2 Serial number 041001055084
Unfortunately I have never been satisfied by this dishwasher and can't believe that I took it especially for it's supposedly extremely good performance.....please help.
I had a call on this the other day and the problem was the water valve under the sink was not open all the way. so even though the water valve was energized properly the customer never got the volume the circulation pump needed to wash correctly
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assuming you are using the correct dishwasher detergent type and quantity recommended for the dishwasher, the likely cause for detergent not dissolving is that the water is not circulating well enough through the wash arm. Check the wash arms are clean. Do dishes come out clean? Run the dishwasher with a cup correct side up on the top rack. If it is empty at end of wash then there is no water in the top arm.
Is the detergent dispenser door open during wash cycle?
Also lack of adequate wash water template can cause detergent to remain undesolved. Hope this helps.
? Be careful not to load items so close to the dispenser that the cover will not open to release the detergent. ? The dispenser is not supposed to open when you use the Rinse program. ? Your dishwasher detergent should be fresh and stored tightly closed in a cool, dry place. Old or caked detergent should be thrown away because it will not dissolve properly and will leave a gritty residue on the dishware. ? Wait until you are ready to start the dishwasher to add the detergent. ? If you are using the Delay program, make sure the dispenser is dry before adding the detergent. ? The detergent compartment only opens in the main wash programs, not the Rinse program.
YOU MAY NEED TO CLEAN THE FILTERS MORE OFTEN IF YOUR AREA HAS HARD WATER This can cause low water pressure. In
hard water areas, it may be necessary to clean chemical buildup from
the filters every 12 to 18 months. To do this, remove the coarse filter
by squeezing the tabs and lifting it out. Next, unscrew the fine
filter and lift it and the main filter out. Wash all three filters
gently in hot, soapy water and rinse them thoroughly.
Your spray arms may be clogging causing low pressure too. Spray-arm
jets and bearings may sometimes become clogged with hard water
chemicals. To remove the spray arms, screw off the nut and take off the
washer on top of the spray arm and lift off the arm. Wash the spray arms
in warm, soapy water. Use a soft brush to clean the jets. Rinse
thoroughly and replace.
Try cleaning the drain pump so it gives
you more water pressure.On occasion something may get through the
filters and into the drain pump. The drain pumps on ASKO dishwashers are
designed to automatically reverse if anything should get caught in the
propellers, thus ejecting the item back into the sump area or down the drain.
Should you need to remove an obstacle from the drain, first turn the
power off then remove the filters . Next, lift
out the small black insert from the sump area. (You might want to
remove any standing water first.) You can then look into the sump area
for the item causing the obstruction. Should you find something, simply scoop it out. Be sure to replace the black insert before you put the filters back in.
You could also try to clean the dishwasher with ' Dishwasher Magic '. This would work like charm :-
It will be hlepful if you mention the make and model no. of your dishwasher.
There could be several reasons for dishwasher not cleaning the dishes.
You need reasonably hot water - not available if heater is faulty
You need to have a good spray of water - not available if wash pump not working ok.
If dishwasher uses same pump for wash and drain - you could hvae a faulty impeller causing dirty water to circulate back into the dishwasher causing these to remain dirty.
The rinse aid dispenser may not be working causing dishes not to rinse clean.
I could help further if you send me make & model no.
1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure. 2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller. 3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.
www.dishwasherfilter.com has a great product specifically for this problem. it filters the water going into your dishwasher removing the hard minerals that cause this problem. after the first load my dishes looked amazing. it is very affordable and fits right under your sink.
I've finally tracked down the manual and it the fault code is as follows "Indicates a fault in the heater or in the thermistor" You can go into a fault tracing mode by pushing the "Rinse Hold" button five times within 15 seconds. The first, third, fifth and seventh lights will flash when in this mode and you can test the following parts by pressing the corresponding button. I'm going to try the heater test below and assume that if that works the fault must be with the Thermistor. The other tests could be useful for other faults. User manual found here Rinse Hold - tests detergent solenoid, detergent flaps open after about 60sec Pots & Pans - tests Rinse Aid Solenoid, rinse aid will flow down door Normal Wash - tests water inlet valve, water can be heard entering Light Wash - tests ventilator solenoid, there will be a click followed by a rattling noise Quick Wash - tests the heater, the element heats up, WARNING don’t touch element HOT Temp - tests circulation pump, the pump starts Dry - test outlet pump, the pump starts Manual says to push 55 and 65 degree button to exit, I have no idea where those are so will probably just switch off at wall to reset. Hope this helps someone. I rang ASKO and they said they didn’t know what the fault code meant so either they can’t read or their service sucks, probably a bit of both!
the water does not get into the dishwasher open the dishwasher 3-4
times during cycle, you should see some water at least once, if not - check
water valve, water level float and water pressure.
the pump is
clogged - there is water, the motor will run but no water is circulated.
Check pump filters, check chopper and impeller.
motor in main pump is not working - could be caused by something
stuck on the impeller or chopper or could be a problem with the motor
itself or control board. Check if line voltage is coming to the motor
during wash/rinse cycle.
Hi I checked the manual on line. Here's what it said.
Dishwasher has an odor
Run dishes being held in the dishwasher through a Rinse Only cycle. • Many dishwashers have a “new” smell when first installed. This will dissipate with use. • Dishwasher may not be draining properly. (See “Dishwasher Will Not Drain” section.) • For a strong odor, place baking soda in both sides of the detergent cup. Select Light Wash cycle and allow the water to circulate for about 10 minutes. Interrupt the cycle by unlatching the door and let it stand overnight. Restart the dishwasher by latching the door and allow it to complete the cycle. Another alternative is to use a dishwasher cleaning product such as Jet-Dry Dishwasher Cleaner*.