Question about Asko 24 in. D3350 Dishwasher

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No water circulation

Hi, after following all ASKO advices to have a good working dishwasher ( good detergent, good rinsing product, filter cleaning, spray unclogging, etc..) my dishwasher still doesn't wash, and I think that the water does not circulate well throughout. Please can you let me know what manipulation I should do to reset all settings of water level to the default settings.

model D3350 PC upgrade
type DW20.2
Serial number 041001055084

Unfortunately I have never been satisfied by this dishwasher and can't believe that I took it especially for it's supposedly extremely good performance.....please help.

Regards.
Morgane

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  • HankDdishMan Nov 30, 2008

    My Asko 3350 is now 5 years old.



    With the following excessive repairs, last year alone I will not sink another penny into this OVERPRICED and OVERRATED company, who does NOT Stand behind their product.



    Most of these were the same F2 error code with almost all unique and different symtoms.



    01/22/07 $122.28

    01/31/07 $161.86

    10/02/07 $124.24

    10/17/07 $190.80

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  • 42 Answers

I had a call on this the other day and the problem was the water valve under the sink was not open all the way. so even though the water valve was energized properly the customer never got the volume the circulation pump needed to wash correctly

Posted on Dec 21, 2008

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1 Answer

The soap does dot dissolve


assuming you are using the correct dishwasher detergent type and quantity recommended for the dishwasher, the likely cause for detergent not dissolving is that the water is not circulating well enough through the wash arm. Check the wash arms are clean. Do dishes come out clean? Run the dishwasher with a cup correct side up on the top rack. If it is empty at end of wash then there is no water in the top arm.

Is the detergent dispenser door open during wash cycle?
Also lack of adequate wash water template can cause detergent to remain undesolved. Hope this helps.

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The washer fills and runs through the cycle but leaves a grit on the dishes


Hi,

If detergent is left in the compartment:

? Be careful not to load items so close to the dispenser
that the cover will not open to release the detergent.
? The dispenser is not supposed to open when you
use the Rinse program.
? Your dishwasher detergent should be fresh and
stored tightly closed in a cool, dry place. Old or caked
detergent should be thrown away because it will not
dissolve properly and will leave a gritty residue on
the dishware.
? Wait until you are ready to start the dishwasher to
add the detergent.
? If you are using the Delay program, make sure the
dispenser is dry before adding the detergent.
? The detergent compartment only opens in the main
wash programs, not the Rinse program.


YOU MAY NEED TO CLEAN THE FILTERS MORE OFTEN
IF YOUR AREA HAS HARD WATER
This can cause low water pressure.
In hard water areas, it may be necessary to clean chemical buildup from the filters every 12 to 18 months. To do this, remove the coarse filter by squeezing the
tabs and lifting it out. Next, unscrew the fine filter and lift it and the main filter out. Wash all three filters gently in hot, soapy water and rinse them thoroughly.

Your spray arms may be clogging causing low pressure too.
Spray-arm jets and bearings may sometimes become clogged with hard water chemicals. To remove the spray arms, screw off the nut and take off the washer on top of the spray arm and lift off the arm. Wash the spray arms in warm, soapy water. Use a soft brush to clean the jets. Rinse thoroughly and replace.

Try cleaning the drain pump so it gives you more water pressure.On occasion something may get through the filters and into the drain pump. The drain pumps on ASKO dishwashers are designed to automatically reverse if anything should get caught in the propellers, thus ejecting the item back into the sump area or down the
drain. Should you need to remove an obstacle from the drain, first turn the power off then remove the filters . Next, lift out the small black insert
from the sump area. (You might want to remove any standing water first.) You can then look into the sump area for the item causing the obstruction. Should you
find something, simply scoop it out. Be sure to replace the black insert before you put the filters back in.

You could also try to clean the dishwasher with ' Dishwasher Magic '. This would work like charm :-

http://www.dishwashermagic.com/

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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My dishwasher isn't cleaning the dishes and hs become noisier when running


It will be hlepful if you mention the make and model no. of your dishwasher.

There could be several reasons for dishwasher not cleaning the dishes.

You need reasonably hot water - not available if heater is faulty
You need to have a good spray of water - not available if wash pump not working ok.
If dishwasher uses same pump for wash and drain - you could hvae a faulty impeller causing dirty water to circulate back into the dishwasher causing these to remain dirty.
The rinse aid dispenser may not be working causing dishes not to rinse clean.

I could help further if you send me make & model no.

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First of all, don't pre-rinse the dishes. Check the water temperature, it should be between 120 and 140 degrees. Be sure you are not partially blocking the dispenser door so that it isn't opening.

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1 Answer

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Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

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Dishes not clean and detergent not dissolved


Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
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After running a full cycle dishes are covered in detergent residu


www.dishwasherfilter.com has a great product specifically for this problem. it filters the water going into your dishwasher removing the hard minerals that cause this problem. after the first load my dishes looked amazing. it is very affordable and fits right under your sink.

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My dishes are coming out with a thick cloudy film


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1 Answer

Blinking lights on Front Panel


I've finally tracked down the manual and it the fault code is as follows

"Indicates a fault in the heater or in the thermistor"

You can go into a fault tracing mode by pushing the "Rinse Hold" button five times within 15 seconds. The first, third, fifth and seventh lights will flash when in this mode and you can test the following parts by pressing the corresponding button. I'm going to try the heater test below and assume that if that works the fault must be with the Thermistor. The other tests could be useful for other faults.

User manual found here

Rinse Hold - tests detergent solenoid, detergent flaps open after about 60sec

Pots & Pans - tests Rinse Aid Solenoid, rinse aid will flow down door

Normal Wash - tests water inlet valve, water can be heard entering

Light Wash - tests ventilator solenoid, there will be a click followed by a rattling noise

Quick Wash - tests the heater, the element heats up, WARNING don’t touch element HOT

Temp - tests circulation pump, the pump starts

Dry - test outlet pump, the pump starts

Manual says to push 55 and 65 degree button to exit, I have no idea where those are so will probably just switch off at wall to reset.

Hope this helps someone. I rang ASKO and they said they didn’t know what the fault code meant so either they can’t read or their service sucks, probably a bit of both!

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1 Answer

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Either:
  1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
  2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
  3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.
Good luck,
Vlad
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