Question about HP 9200C Digital Sender

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Second and subsequent pages in scan are blue

HP Digital Sender 9250c
Model CB472A
Serial Number SGBJ7780DL
Firmware date code: 2007012648.011.1

When emailing multiple pages, the sent document's (.pfd, .jpg) first page is normal, but second and subsequent pages have an aqua background with white typing, instead of the standard black type on white background. Can't seem to get all pages normal.

Research on Internet indicates that this is not a rare occurrence, but I've not found an explanation nor solution.

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  • Anonymous Jan 07, 2009

    my HP 9250 will not power up

  • how we be Jan 15, 2009

    I have the exact same problem. No idea what causes it.

  • denurdaneta Feb 28, 2009

    I have the same problem. Does anyone have a fix for this? Help..

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  • Level 1:

    An expert who has achieved level 1.

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We called the HP tech and they replaced the board, seems to be te only solution

Posted on Nov 10, 2009

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Cold reset for HP9250C
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for clearing the HP MFP Digital Sending Server IP address.
The following items are cleared during a cold reset:
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