HP Digital Sender 9250c Model CB472A Serial Number SGBJ7780DL Firmware date code: 2007012648.011.1
When emailing multiple pages, the sent document's (.pfd, .jpg) first page is normal, but second and subsequent pages have an aqua background with white typing, instead of the standard black type on white background. Can't seem to get all pages normal.
Research on Internet indicates that this is not a rare occurrence, but I've not found an explanation nor solution.
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Cold reset for HP9250C A cold reset resets the values of permanent storage variables to factory default. Often this is necessary for clearing the HP MFP Digital Sending Server IP address. The following items are cleared during a cold reset: Embedded Jetdirect IP address SMTP IP address LDAP IP address Embedded Web server password All control-panel configurable items The following items are NOT cleared during a cold reset: Local address book e-mail addresses Real-time clock (date and time) Page counts and maintenance counts Product serial number and formatter number Service ID Event log To perform a cold reset 1. Turn off the digital sender. 2. Turn on the digital sender. 3. Immediately after turning on the device, press and hold down the #6 key (do not wait for the memory-count). When the three status LEDs are illuminated, release the #6 key. 4. Press the #3 key four times until the display shows COLD RESET. 5. Press the #6 key once to initiate the cold reset. The product will continue its boot-up sequence.
Reset the Darkness and use the setting to adjust the lightness or darkness of the output. Check the setting on the scan application as well as the 9250C.
Also check the document type and resolution settings.
If there is nothing strange about any of the settings then run the Calibrate Scanner function. If that does not cure the problem then you may have an issue with the quality of the lamp output or the scan detector and will need a service engineer to visit and rectify.