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With an after market alarm it all comes down to how well it was fitted. They are not all going to be fitted in the same place for a particular model, you are not going to be able to just unplug it, dealers don't tend to be a lot of good when it comes to this sort of thing, they all come to us. Take it to an auto electrician, it's not difficult if you know what you're doing. If you don't know what you're doing you could be making the likes of me even more money.
I was told by an AT&T rep that the auto attendant can forward calls to another 984 phone to leave messages for that person. Your original OGM (out going message) on the designated Auto Attendant phone should state greeting and the names and the extensions. The caller presses the buttons for the person they want to reach and their call is forwarded to that extension. That extension, if unattended, will have an OGM telling the calling who they have reached and to leave a message. This feature can only transfer calls to other 984 phones only.