Drying clothes properly, water going on floor not container.

Because this isn't a US Product. Try using a Service Contractor locally.

Undu the hose or pipe at highest level and make sure it is not clogged

You may have to open the unit up to see if a hose has come off.

hi ime not sure but some dryers have a small tank inside at bottom with a float maybe float is stuck or if it has a pump maybe not working will have one if water tank is at top of dryer

Sound like you me yall need to yank out the condenser and give it a clean. Sweet video here:

https://www.youtube.com/watch?feature=player_embedded&v=Q-n5Jmv-yG0

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

call the serviceman

You said, Water collects under Clothes dry on floor.This sounds like a condenser dryer that needs the water retention bottle empdied or the hose to the bottle is leaking.
Check these two things

Huuum
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You have a serious clog somewhere in your dryer exhaust ventilation. I would recommend you STOP using the dryer immediately and clean both the interior and all the vent ducting from where it exits the dryer to where it exits the home. the burning is coming from lint build up in and around the heating element and its beginning to smolder. This is a potential fire hazard and may end up causing the heating circuits to fail. The condensation comes from the the inability of the hot air (which is mixed with humidity from your clothing) condensating inside the vent duct. The lint starts to collect and get wet to the point of saturation. Then it begins to cause water to form and leak out of the ducting and on to your floor. You do not want this condensation inside the dryer where the heating circuits are. The following link will provide with some guidance for future reference:

http://www.fixya.com/support/r385301-thorough_dryer_advice

Pay particular attention the paragraph where it discusses proper dryer ventilation. I hope this helps you. Let me know if I can be of further assistance.

washer dryers work by using a fine jet of cold water to condense the steam from your clothes drying. therefore, water has to be turned on when in the drying mode. make sure water is on.
after that, if water is in fact turned on, then the fault will probably lie in the valve being open circuit

If the machine is brand new, I imagine all you want to do is check you're using the machine correctly before you claim on the warranty. Trouble is, the design of this machine is so weird, and the instructions so poor that it's easy to get it wrong. So far as I can make out from this distance, you need to have all of: Spin Cancel: Out Half Load: In Cold/Cold: In Hot/Cold: Out Cold water supply: Available Drain Hose: Connected .... and as with most condensing dryers, you need to let it run to the end of its cycle - if you take stuff out without running the final 12 minute cooldown period, everything will come out feeling a bit clammy. If those control settings don't help, try a functional faultfinding approach. To dry properly, the machine needs to do four things at once: 1. Tumble the clothes: You can see whether this is happening or not. From your description, it sounds like this is working. If this isn't right, see if changing control settings works, but then for a new machine make a warranty call. 2. Blow hot air over the clothes: You should be able to hear the fan running, and if you open the door, the air which comes out should be quite warm. If this isn't right, see if changing control settings works, but then for a new machine make a warranty call. 3. Condense the moisture out of the circulating air: If this isn't happening, the clothes don't get any dryer - they just get increasingly hot. Before making a warranty claim, all you need to do with this problem is ensure that the supplies and settings are such that cold water (and only cold water) is getting to the condenser. 4. Pump out the condensate: If you've just washed successfully, this is probably going to be working fine. If not, then you'll start to see the drum slowly filling with water. If this happens, check the filter (p12 of the manual), then get the warranty claim going. Welcome follow-on questions or news on how you get on posted as a comment to this query. A.