Question about Sony Playstation 3 (PS3) Console
First the console refused to play any discs ( I tried Blu-Ray, regular DVDs and CDs but the drive doesnt want to read them). Then I thought maybe the console needed updates so I tried the update option and then it stalled numerous times at 70% finished telling me to contact technical support and giving me the code 8002F14E. Any help would be greatly appreciated. I last used the maching last night and played the Blu Ray disc of Kung Fu Panda
I had this exact problem (drive stopped reading discs, then firmware update stopped at 71% with error 8002F14E). It is not a software / firmware issue, the problem is with your Blu-ray drive. Either one of the cables connecting it to the motherboard is damaged, or perhaps there is a problem with the laser or diode. In my case, the clip attachingthe drive's ribbon cable to the motherboard had come undone. Luckily, I managed to fix it myself, and the firmware update finished smoothly after that.
If you're not comfortable with opening the console and checking out the drive yourself, you'll have to send it in for repairs (since, as I said, it is generally a hardware problem, not something you can fix by redownloading the firmware or whatever).
Posted on Feb 12, 2009
Try updating the ps3 with the PC option(using a USB drive)..if that doesnt help you will have to call Sony.i did a research of your problem on the PS3 forums and could find the PC updating option as a possible solution..hope it helps!regards!
Posted on Nov 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 27, 2010 | Sony Playstation 3 (PS3) Console
Jun 11, 2010 | Sony Playstation 3 (PS3) Console
Aug 17, 2009 | Sony Playstation 3 (PS3) Console
Sep 25, 2008 | Video Game Consoles & Games
194 people viewed this question
Usually answered in minutes!