Question about Sony Playstation 3 (PS3) Console

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Console unable to play

First the console refused to play any discs ( I tried Blu-Ray, regular DVDs and CDs but the drive doesnt want to read them). Then I thought maybe the console needed updates so I tried the update option and then it stalled numerous times at 70% finished telling me to contact technical support and giving me the code 8002F14E. Any help would be greatly appreciated. I last used the maching last night and played the Blu Ray disc of Kung Fu Panda

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  • rtp37 Feb 12, 2009

    Hi can anyone tell me how to get the lid of my ps3 as i want to have alook as it has stoped playing the discs

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I had this exact problem (drive stopped reading discs, then firmware update stopped at 71% with error 8002F14E). It is not a software / firmware issue, the problem is with your Blu-ray drive. Either one of the cables connecting it to the motherboard is damaged, or perhaps there is a problem with the laser or diode. In my case, the clip attachingthe drive's ribbon cable to the motherboard had come undone. Luckily, I managed to fix it myself, and the firmware update finished smoothly after that.

If you're not comfortable with opening the console and checking out the drive yourself, you'll have to send it in for repairs (since, as I said, it is generally a hardware problem, not something you can fix by redownloading the firmware or whatever).

Posted on Feb 12, 2009

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Try updating the ps3 with the PC option(using a USB drive)..if that doesnt help you will have to call Sony.i did a research of your problem on the PS3 forums and could find the PC updating option as a possible solution..hope it helps!regards!

Posted on Nov 23, 2008

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