Question about Apple iPhone Smartphone
My iPhone touch screen stopped working. When i tried to connect it to iTunes to restore i couldnt access because there is a passcode. How can i enter my passcode if the touch is not working? Please help!!!
A hard reset should work. Here is how you do it:
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
Posted on Nov 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 26, 2013 | Cell Phones
May 21, 2008 | Apple iPhone Smartphone
i would be checking the usb lead before doing anything or even replacing it with a new one make sure iis securely connected
the cable near the iTunes symbol represents a problem with the cable
and the cd will not not be able to activate without a connection
Connect one end of the USB sync cable to one of your computer's unused USB ports, and connect the other end to the bottom of the iPhone or iPod Touch.
If iTunes does not start on its own, run it using the desktop or Start menu shortcut.
When iTunes starts, you should see an icon for the iPhone or iPod Touch on the left side of the window.
Click "Summary" in the right pane of the window if it is not already active.
Click the "Restore" button to begin the device restoration process.
ITunes displays a message asking if you want to save the contents of the device to your computer before restoring it.
If you have not backed up the device already, click the "Back Up" button.
If you have already done this, click "Don't Back Up."
Click "Restore." ITunes clears the data from your iPhone or iPod Touch and reinstalls the device's original firmware.
The screen of your iPhone or iPod Touch may shut off while iTunes works.
Do not remove the USB sync cable.
When iTunes is done restoring the device, it displays a message letting you know that the device is about to restart.
Click "OK" to restart the device. If you are restoring an iPhone or iPod touch, wait for the "iPhone / iPod touch is activated" message to appear on the screen of the device before you disconnect it from the computer.
You may now restore your backup of the device or remove it from the computer.
hope this helps
Sep 15, 2012 | Apple iPod touch
You may encounter the following symptoms while updating or restoring your iPhone or iPod touch:
If this occurs, you can place the device into recovery mode and attempt to restore the device again. If iTunes displayed an alert with an error code, see this article before attempting the steps outlined here.
Note: In certain situations, an iPhone or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.
Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information
Oct 10, 2011 | Apple iPhone Smartphone
Aug 27, 2010 | Apple iPod touch
Aug 24, 2010 | Apple iPod touch
Nov 20, 2009 | Apple iPhone 3G
Oct 17, 2009 | Apple iPhone 3G
Apr 26, 2009 | Apple iPod touch Second Gen (8 GB,...
Apr 26, 2009 | Apple iPod touch
194 people viewed this question
Usually answered in minutes!