I have an HCL laptop. My laptop one day stopped showing dvd's icon and since then i couldn't avail anything from my dvd writer. if i insert any cd nothing happens. It had occured previously but it got ok when i reboot my lappy. This time the problem is persisting long.
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From what I read, Acer Empowering software is no big deal. Some say it's fine, others say nothing worthwhile. If you aren't thrilled with it, you might consider uninstalling it and seeing if it brings your CD-rom back. If you want to keep it or uninstall of Empowering software doesn't work, uninstall the CD-rom and then let Windows rediscover and install it again.
Go into Device Manager, right click on CD-rom and choose uninstall. Close out and restart.
Have you tried using a good quality dvd cleaner? Alot of times a dirty laser will cause this problem. After cleaning try using a known good dvd and see if it works. If not check your device manager to see if the drive is functioning properly. If there is a yellow ! then the drive either has a corrupt driver or it has died. You can replace it fairly cheap as a dvd/cd burner can be replaced for around $45 max. Hope this helps.
I think you have CD RAM and DVD ROM i had also the problem of read dvd but i buy CD/DVD RAM Now my drive is working properly and successfully if you have CD RAM and DVD ROM then change it to CD/DVD ram because in case of CD RAM and DVD ROM it may read CD but not DVD but sometimes it can read DVD also but when we copy data to computer it may freeze or give us error so i give you one suggest to buy a new CD/DVD RAM
Two possibilities that are immediately apparent. One, the lens on the
drive is dirty. Stop by a department store and buy a CD/DVD laser lens
cleaner CD and put it in the drive several times, making sure that it
tries to read it each time. This can brush away the debris on the lens
and it may work again. Two, the drive motor or lens assembly (that
moves) has failed. My experience is that these drives have a 2-3 year
life span. Luckily, they are now bargain-priced and you can pick them
up at your local discount store and replace them yourself.