Question about HP Officejet Pro L7780 All-In-One InkJet Printer

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HpL7780 wireless freezing up printer

Just bought this printer and was setting up the wireless wizard on it. I recognised the linksys system that I have, then said is was successful in setting up the wireless process then it freezes. the only solution to this that i have found is to plug out the printer power cord then reinsert it. The wireless does not work. It prints if connected via usb and it scans , havent tried the fax as yet. A number of persons online seem to have the same problem, some have solutions but these dont seem to work for me. HELP!!

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  • kris_campsmi Nov 23, 2008

    did this already still didnt work

  • teejack50 Dec 28, 2008

    The wireless connection work with my laptop as long as I am not connected to my verizon card. Can anyone tell me if this can be corrected?

  • magiles_me Dec 29, 2008

    I am experiencing the same problem. I am so frustrated, about ready to take it back to the store. Does anyone have any ideas at all.

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  • 30 Answers

I have the same problem. But if the printer is close enough to the linksys wireless router, you can workaround it by connect it directly with a network cable.

Posted on Nov 23, 2008

  • timben Nov 23, 2008

    You will need to disable the wireless to undo the freeze. Follow the instruction on the HP site on how to disable the wireless.
    http://h10025.www1.hp.com/ewfrf/wc/docum...


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Hi,

That usually happens when you are going to connect the printer PRO using the wireless. To avoid that problem, try connecting the Printer using the Manual Setting of the IP.

Solution
NOTE: If the router has an outdated or firmware that was not supplied by the manufacturer, update the router to the latest manufacturer-supplied firmware. Set a Manual IP address on the HP All-in-One
  1. Change the IP settings to Manual from the HP All-in-One.
    1. On the front panel of the HP All-in-One, press Setup .
    2. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select Network , and then press OK .
    3. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select Advanced Settings , and then press OK .
    4. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select IP Settings , and then press OK .
    5. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select Manual , and then press OK .
  2. Set the IP settings from the Manual IP Settings menu using the following instructions. For this item... Do the following... IP Address Type a manual IP address on the same subnet, but outside of the DHCP range. Choose an IP address with the same first three digits as the assigned IP but a much higher fourth digit (between 1 and 254). For example, if the original IP was 192.168.0.1, assign the static IP to 192.168.0.200. Subnet Mask Do not change the Subnet Mask. Default Gateway Do not change the Default Gateway.
  3. Run the Wireless Setup wizard and try to associate the HP All-in-One to the wireless network.
Workarounds Connect the HP All-in-One via a Wired Network
  1. Disable Wireless Radio. Follow these steps to turn off Wireless Radio.
    1. On the front panel of the HP All-in-One, press Setup .
    2. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select Network , and then press OK .
    3. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select Advanced Settings , and then press OK .
    4. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select Wireless Radio , and then press OK .
    5. Press the left arrow button (c01135026.jpg ) or the right arrow button (c01135027.jpg ) to select Off , and then press OK .
  2. Connect an Ethernet Cable to the RJ-45 connector at the back of the HP All-in-One.
  3. Connect the other end of the Ethernet cable to one of the LAN ports of the router.
  4. Turn off the HP All-in-One by pressing the Power button. Turn on the HP All-in-One again.
Connect the HP All-in-One via Ad Hoc Wireless Network
  1. On the HP All-in-One control panel, press Setup .
  2. Use the down arrow button (c01155210.jpg ) to highlight Network , and press OK to display the Network menu.
  3. Use the down arrow button (c01155210.jpg ) to highlight Wireless Setup Wizard , and press OK . The Setup wizard searches for available networks, and the color graphics display shows a list of detected wireless network names (SSIDs).
  4. Use the down arrow button (c01155210.jpg ) to highlight your wireless network SSID, and press OK . If any encryption is configured in the computer, the wizard will prompt for the WEP key.
  5. Highlight the letter or number on the visual keyboard, and press OK .
  6. Highlight Done on the visual keyboard, and press OK .
  7. Press OK again to confirm the settings. The HP All-in-One will try to connect to the wireless network. Once the wireless network is successfully setup, a message should appear stating that the connection has been successful.
  8. Press OK .
Source: www.hp.com

To get the technical document click here ==>> Document

Please let me know if the issue wont resolve the problem so that we can go ahead and do another workaround.


thank you.


adonscott

Aug 21, 2007 | HP Officejet Pro L7780 All-In-One InkJet...

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