Question about Office Equipment & Supplies
An 'HP Product assistant window keeps popping up and will not close down when I try to close it. It's been happening the last three days when I've been printing alot. The second window then pops up stating that I need an installation CD to re-install something!!! What is causing this?
When I Turn my computer on the very first thing I see is HP Product Asst. wants to download something into my files. I hit cancel and a Windows Installer box shows up. I cancel that and then we go back to the start. I keep hitting cancel and the circle will continue for at least 4 circuits. After you finally get online the circus may show up at any time. What is this ????
TO REMOVE ' HP PRODUCT ASSISTANT...DO THE FOILLOWING:
DOWNLOAD WINDOWS INSTALLER CLEAN-UP UTILITY FROM ; http://support.microsoft.com/kb/290301 and save it to your computer. An "icon" will appear on your desktop....msicuu2....right click on the icon and click "open"....a window will open with a list of programs on your computer..............I found the "HP PRODUCT ASSISTANT" on the bottom of the list. ....highlite it and select delete.
This should definitely work.
Posted on Jun 16, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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