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Re: My laptop dosent recognize my phillips gogear SA60XX
You can get the installation software from Philips website. Some laptops have a USB 1.1 port, which does not have enough power to support an Mp3 player. If the laptop USB port is definitely a USB 2.0 port, then hold in the volume + button on the Go Gear before connecting it to the laptop to see if you can force recognition.
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Hello. Welcome To Fixya Community. Glad to Help You Sir ^^
Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:
Download the attached zip file into a temp folder of your PC
Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
Connect the GoGear to the power supply with the AC/DC adapter.
Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
Select the REPAIR tab on the dialogue box and then click Repair to start repairing. IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.
I found this on page 55 of my owner's manual. My GoGear MP3 Player was frozen, wasn't being recognized by my computer and this worked for me.
Follow these steps exactly:
1 Reset your player first by inserting a pin or sharp object into the reset hole at the back of the player. 2 Launch Philips Device Manager from Start > Programs > Philips Device Manager. Select the Repair Tab. 3 While pressing the Vol + on your device, connect it to the PC. 4 Confirm Yes when you see the screen , you can release the Vol + now. 5 Choose your device name (SA60xx) in the box. 6 After the repair completes , click OK and continue using your player as usual.
i held the volume+ button in while i plugged the usb cable. the computer recognized new hardware was found. i opened the phillips device manager and hit the repair tab. it automatically ran a repair through the mp3. then i installed new firmware through the phillips device manager. i lost all my contents but windows media 11 sync all my music back. THANKS ANYWAY!!!!
i have a gogear sa60xx, i go to win. med player and connect my device. on your pull down menu on the left where your play lists are go to phillips goear--- and pull up what is on device and you should be able 2 delete it from there.
I have SA60XX with 2 gb. My problem is I cant connect this device with my laptop, when I connect it is only going to charging mode but I cant transfer my any data from my laptop to this device. I am very frusted anybody help me.