Question about GE 5803P Multi-disc DVD Player

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Disk tray stuck.

Heres the problem. i had some dvds stuck inside the tray. i got them out but now the tray wont open or close. i opened it and i can see where the gears are turning and all that. it seems like the tray is off the track or something. the dvd holder spins, but when i hit the open/close button, the gears spin but it doesnt open/close. its really starting to piss me off. im ready to throw the damn thing at the wall and brake it so i can just buy a new one. but before i do that i wanna see if i can fix this. does anyone have a solution for this problem?? please help. if anyone can provide a link to a site that show pics of the inside with a step by step how to fix guide, that would be great... thanks in advance!

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My CD ROM try needs to be tightened, can you help me?

Posted on Feb 15, 2010

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So I just fixed mine, by playing with the tray, wiggling it and such, also while pressing the open/close button.
That told me which side was off the track, mine was the left.
So how I got mine back onto the track was using my fingers.
I used my left index on the left side. (inbetween the side of the player and the track) then worked it back inside a bit, then pressed down and heard a click. After that I used my right index finger to press the center part of the left side back on.
Then I heard another click.
I pressed the open/close button, and it closed perfectly. Good luck to everyone.

Posted on Apr 07, 2013


Gently Push the tray downward.

so theres the slot that holds the tray in place *track* pull that back slightly and then gently push downward on the disk tray (when its inside the player)

that should work...

My son did this to mine. he got a disk stuck and got a knife to get it out. and ended up running it off the track. so i eventualy after a couple of hours of playing around with it i got it working.

Posted on Apr 06, 2008

I had the same problem, with a little help from my six year old daughter. The turning gear needs to ride in the track on the bottom left side of the tray. I don't remember what I used, but you need something long enough to reach the gear, then work it back into the track. The track on the tray flexes enough to get it in there. Good luck.

Posted on Apr 22, 2007

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My Philips DVD player disc tray is stuck, and it happened just hours after I used it, so I don't know what the problem could be. The help page on another site said something about lightning or static electricity causing it, and to unplug the player and wait a minute, and the tray should open up after the wait. I did that, despite no storms in the area, and no luck. What's wrong? The thing is giving no indication it's even alive. Did the DVD player just die like that suddenly?

Posted on Sep 18, 2008

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