Question about SanDisk Sansa e250 MP3 Player

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Won't Charge i just got the sansa e200 for Christmas.i plugged it into the USB port of my computer.The screen of the player is all black and says Key locked system shutdown.And then it shuts off.I haven't had it charged for the full 3 hours.Could this be it's behaving this way?

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Try reading the instructions i had the same problem you have to switch hold to mic to turn the lock off and it will turn on

Posted on May 01, 2007

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I had the same problem. The next day I tried it again. It took about 5 hours to charge and then it froze. There were also songs on it that we had not recorded. This was in a sealed case! I took that one back the next day and got a new one. Today we charged that one and it only took about 2 hours. As soon as my daughter tried to go through the screens it froze again. You can't even shout it off! I am very frustraited!!!!!!

Posted on Dec 28, 2006

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2 Answers

Battery wont recharge-


Below are some things to check for when charging your Sansa player:
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player. Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player. USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems). USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device. Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery. Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware. AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available on our online store.
To Remove the Battery... 1. Remove the back on the e200 by removing the 4 screws. 2. Lift off the back by using a finger nail or a small flat head screw driver. It will not take a lot of force to remove. NOTE: When replacing the e200 battery be sure that the contacts on the battery line up with the contacts on the player. 3. The battery has three gold contacts on one end of the battery, which is near the words SanDisk Sansa. Be sure these contacts match up with the three gold contacts on the back of the player. 4. Lightly push the lined up battery up against the contacts of the player until the bottom end of the battery can be pushed into place. 5. Replace the lid to the back of the player and then plug the player into the computer using the Sansa cable. 6. Once the player has connected to the computer and is ready to be used or says "Connected", unplug the device.
NOTE: If the device goes directly to a black screen after unplugging it, then the battery has been replaced incorrectly. Take the back off the player once again and flip the battery around and the e200 device should work properly.

May 31, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

I plug my sansa E200 in my computer and nothing pops up and its not im My Computer i just want to know what i have to do to put music on it???????????


Hello:

As i see the Computer Won't Recongnize it.

Well most likely its gonna be a Problem with the USB connection:
Try to inspect one of these:
  • Drivers Not Installed/Corrupted.
  • problem with USB Cord.
  • Problem with USB porte in PC
  • Probel with USB Plug in the Mp3 Player.
Good luck

Nov 04, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Computer does not recognize sansa e200 player in the usb port. Missing instalation disk for the e200. Tried other usb slots and the same results, on the PC. Unit works on othe pc/s. Had set the usb mode on...


you will need to go to the web site for the player and get the drivers for that and some computers all ready will have compatable drivers for different players it depends onm the operating system

Aug 21, 2008 | Computers & Internet

1 Answer

Older e200 models...


Substitute REC for volume +

Jul 06, 2008 | SanDisk Sansa e200 MP3 Player

3 Answers

Sansa E200


Hi what you need to do is get the battery flat so the mp3 player is off then plug into charger nut leave it off then follow these instructions
1. with player off switch the lock button to lock
2. with key lock still on press and hold down rec button on left hand side
3. whilst still holding rec button down switch on still holding rec button down.
4. now the screen should say recovery mode dont press anything
5 goto sandisk website and download latest firmware for your device.
6. once downloaded onto computer select the programme on your computer
7. it will then take you through the process of reinstalling the latest firmware for your mp3 player.
After doing this you should have no problems but if you do then give me a shout back then i can help you further ok

Mar 23, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa e200 locks up in refresh database during startup


if the computer can find ur sansa(or 16mb format) you should rightcliick and format it. this will delete ur music, videos, etc but it will make ur player usable

Mar 17, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Cant tranfer songs


you need to try a bunch of things to try to figure out whats wrong. you can try
different computers
different usb ports
how the device appears in device manager
changing modes on the player itself

Feb 05, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e200 for christmas wont connect


Make sure the USB portion of the menu is set to MSC. This should enable your computer to recognize the player.

Dec 25, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

New songs= black screen


try to remove the battery, wait 30 seconds and replace it
this should reset your sansa,

a real hard reset isn't possible,
you can format it though
warning, this removes everything

To format your Sansa E200 series MP3 player:

1. Open "My Computer."
2. With the player plugged into the USB port, right-click on the player (if in MTP mode) or the drive letter for your player (if in MSC mode) and select "Format" from the right-click menu.
3. Press "Start."
4. You will receive a warning that the format process will erase all data on your device.
IMPORTANT: Make sure you have backed up all of your data from the device before continuing with the format. Procedure will erase everything off the player. Agree to the warning.
5. The format will complete. Close the format window and your player should be ready to use.

After the format, please install the latest firmware update for your player. Please visit the following link to download and upload the Firmware on your Sansa E200:
http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00...

PLEASE NOTE: All files will be deleted. Backup your files. Your MP3 player must be in MSC mode before installing the Firmware update.

To set your player in MSC mode, please do the following:

1. When the player is turned on, press the “Menu” button.
2. Navigate to the “Settings” menu.
3. Navigate to “USB”.
4. Under the “USB” menu, go to “MSC”.
After changing the player to MSC mode, reconnect it to your computer. The screen on the MP3 player should read “USB Connected” and "MSC”
You can now complete the Firmware update download from SanDisk.com on your device.
Installation Instructions:

1. Unplug any other USB flash drives that's connected to any of your USB ports.
2. Download the firmware to your PC
3. Plug in your e200
4. Double-click on the downloaded firmware (e200fw01.00.12.exe) and follow instructions
5. Unplug your e200
6. Device will do it's own update process and will restart.
The device should be ready to be used again.

Dec 16, 2007 | Audio Players & Recorders

1 Answer

Can't connect!


Has to be Windows XP for either USB Mode but im not sure whether u can connect it to other computers under different versions of Windows or not and I know Apple computers dont work at all with the Sansa E200 series. Also connect ur Sansa to the rear USB inputs instead of the front inputs. Something that has to do with power distribution if none of these call their tech support they were very helpful with my issue.

Dec 25, 2006 | SanDisk Sansa e250 MP3 Player

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