Question about Creative Labs ZEN SLEEK MP3 Player

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Mp3 wont turn on

My Zen Sleek Photo 20 gb will not turn on! After downloading some songs i closed out of the "creative media explorer" and disconnected the device. then a box popped up saying i prematurely disconnected it and now it wont turn on! help!

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Wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."try the Reload Firmware option from the Recovery Mode menu? It makes a huge difference!

Seeing as how you can access Recovery Mode, can perform its disk operations, and seeing as how your computer does recognize it, it seems there's a good chance it's simply firmware corruption causing your problem.

Posted on Feb 12, 2008

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Posted on Jan 02, 2017

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What you have to do is flash the firmware. And this is another huge problem. If you have WMP 11 you have to downgrade/uninstall it from you computer or use a computer that doesn't have it on.
Next connect your MP3 player after you have:
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Make a backup of of the files if you care about them before you start this adventure.

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I think I found it for you: http://uk.europe.creative.com/support/downloads/welcome.asp?nRegionFK=&nCountryFK=&nLanguageFK=&action=next&MainCategory=213&SubCategory=214&Product_ID=14259&Product_Name=Zen+Sleek+Photo&x=24&y=7

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