Question about Motorola Mobility RAZR V3m Cellular Phone

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Black screen i tried turning my phone off and back on and the phone just vibrate and the screen won't come back on

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  • Anonymous Nov 23, 2008

    I have the exact same problem, and i can't firgure out anything that will make it work.

  • Anonymous Nov 25, 2008

    my phone screen wouldn't come on, it was like the upper portion of the phone was off. Now the screen is lit up but its white.

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  • 22 Answers

All Razr cellphones have a software issue. You have what I call the white-screen of death, I have had this issue on 4 separate Razrs. 1 V3r, 1 V3c (CDMA) & 2 V3m (CDMA) all would boot up and intermittenly display nothing on the screen, then do partials, then progress to displaying weird visual effects with the content that should be on your screen, until it gets to the point where the screen barely displays anything at all.
I'm sure you've experienced at least the least of these symptoms with your Razr (any model).
Flashing the phone can work, doing a master reset (all phone #s lost) can work, but most of these end up being temporary fixes anyhow.

Your best bet is to call your cellphone company and complain to the people there to get you a new, free phone (decent one) or some sort of rebate because the Razr hasn't worked efficiently. The people you speak too will not be able to help you much, so keep speaking to supervisors until you get to someone who will do something. If no one will, then consider cancelling your cellphone plan (if outside of contract). Frankly, they release these phones without verifying the quality of the merchandice, not only that, but the phones cost a less than $20 to manufacture (these phones cost well under $5 to produce).

So, what companies are good? Alltel has excellent prices & signal, but they have a limited selection of phones. Their customer service is very helpful, and I had a phone replaced through them after speaking to two people.
Verizon puts their own garbage on the phones, their signal doesn't work very well in some areas, and they charge you if you try to do any data communication with the phone (accidental or not).
AT&T is overpriced, has terrible customer service, and has terrible contracts & signal. Stay away from them! If you want an iPhone, you can get T-Mobile, buy the iPhone seperate & can do a simple hack to make it work (I'll explain later).

Sprint/Nextel - garbage, I don't even want to get into an explaination. They have pretty decent signal, but their service & morals are terrible. If you are a construcion worker, their meatier phones are awesome, but beyond that, they are a bad company  to get phones with.

Back to fixing the phone. One of the memory issues with Razrs is that they cannot handle an "excess" quantity of media (pictures, audio, video), and will have random and unnecesary lag issues (among many other things).

None of these issues are truly solveable, unless you plan on taking a few weeks from your life to disect the Symbian OS they custom fit/**** into these Razrs, and frankly, for a mediocre phone, why bother?

Posted on Dec 04, 2008

  • Shane Paris
    Shane Paris Dec 04, 2008

    Oh, to add to that, try flipping your phone open and closed multiple times while monitoring the screen, you may notice the screen partially comes up, or completely does after a while, then degrades and eventually fails. Perhaps you can get your data off there while its in half-tard mode. Just a little side-note.

    Also, an odd note while I delt with one of my V3m's - if you close the phone lid and flatly smack it on a flat surface (so you don't hit corners) then flip your phone lid up, that actually would make my phone work better. When you do it, just go "Ayyyy" like the Fonz.

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