Question about HP Pavilion dv9000z Notebook

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Hp dv9000 will not shut down or burna disc correctly

I have an HP dv9208nr. yesterday i began having problems with burning cds. or dvds. it will run through most of the process and get stuck at the very end or throw an error message. happened while trying to burn through norton backup, several times while tying to use roxio, and once while going straight through the windows drag n drop. i tried shutting the computer down. didn't work. i hit the shutdown button 2 hours ago and the computer is still on the "logging off" screen. the hard drive light keeps blinking but it will not shut down. i pulled the battery once and let it sit but it still won't fix. i'm running 32 bit vista. can anyone please help

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What error message is being 'thrown'?
If your system boots and runs take a look at the "Event Logs" on your system. They can reveal a lot of information.

Have you added any new software to your system? Have you had any "Automatic Updates"downloaded and installed? WIN XP SP3 has been known to cause a few problems. Try un-installing WIN XP SP3 and see if this helps.

Do you have a virus program and an anti-spyware program? If you do update them and run them. Let me know what happens. Binary Bob

Posted on Nov 24, 2008

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