Question about Empire DV-215 Direct Vent Natural Gas Heater

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Pilot lights and one panel burns

The other 2 panels do not light and the flame just shoots across them.

How do I fix it to work on all 3.

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  • Anonymous Jan 06, 2009

    two panels light but btu output is minimal

  • kentuckydeb Jan 12, 2009

    How do you clean it???

  • kentuckydeb Jan 12, 2009

    Thanks!!

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Empire faw 40 makes a loud bang when starting up. There are three burners. The pilot light is on one burner. When the furnace starts, gas is lit on that burner and the flame is passed on to the other burners by a small channel that can get stopped up. You just have to remove the burners and clean the channel with a small file, like on a finger nail clipper. This can be difficult due to the pilot assemble being attached with two bolts. The bolt on the right has to be removed with a short screw driver. You can not get a socket on it. After you remove it there is enough play to remove the bracket and gas burners.Pilot lights and one panel burns - 3_4_2012_5_06_50_am.jpg

Posted on Mar 04, 2012

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  • Empire Master
  • 2,364 Answers

It would sound like it needs cleaning out could be blocked panels

Posted on Jan 12, 2009

  • paulcarew Jan 12, 2009

    a bit crude but try blowing it out with a vacum cleaner on blow some times this works other wise you have to srip it down to find the problem hope this helps

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f there is no heat, check the electrical service panel for a burned fuse or tripped breaker. Relight the pilot light (see below). If there is not enough heat, adjust the burner air shutter (see below); and clean the burner ports (see below).
If the pilot light does not light or does not stay lit, clean the pilot orifice carefully with a toothpick, test the thermocouple and replace it if it is faulty (see below).
If the flame flickers, adjust the pilot (see below).
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If there is no heat, check the electrical service panel for a burned fuse or tripped breaker. Relight the pilot light (see below).
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If the pilot light does not light or does not stay lit, clean the pilot orifice carefully with a toothpick, test the thermocouple and replace it if it is faulty (see below).
If the flame flickers, adjust the pilot (see below).
If there is an exploding sound when the burner ignites, adjust the pilot to a higher setting and clean the pilot orifice and the burner ports.
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Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
  3. If the pilot goes out when you release the control knob, try relighting, holding the control knob down longer. If the pilot again goes out, check the thermocouple (below).
Adjust the pilot:
  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
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  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
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  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

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