Question about Empire DV-215 Direct Vent Natural Gas Heater

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Pilot lights and one panel burns

The other 2 panels do not light and the flame just shoots across them.

How do I fix it to work on all 3.

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  • Anonymous Jan 06, 2009

    two panels light but btu output is minimal

  • kentuckydeb Jan 12, 2009

    How do you clean it???

  • kentuckydeb Jan 12, 2009

    Thanks!!

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Empire faw 40 makes a loud bang when starting up. There are three burners. The pilot light is on one burner. When the furnace starts, gas is lit on that burner and the flame is passed on to the other burners by a small channel that can get stopped up. You just have to remove the burners and clean the channel with a small file, like on a finger nail clipper. This can be difficult due to the pilot assemble being attached with two bolts. The bolt on the right has to be removed with a short screw driver. You can not get a socket on it. After you remove it there is enough play to remove the bracket and gas burners.Pilot lights and one panel burns - 3_4_2012_5_06_50_am.jpg

Posted on Mar 04, 2012

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  • Empire Master
  • 2,059 Answers

It would sound like it needs cleaning out could be blocked panels

Posted on Jan 12, 2009

  • paulcarew Jan 12, 2009

    a bit crude but try blowing it out with a vacum cleaner on blow some times this works other wise you have to srip it down to find the problem hope this helps

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